Department Assistant

Shriners Children's; Pasadena (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Shriner's Children's in Pasadena, CA is seeking a Department Assistant to support the department with clerical tasks, order supplies, and manage scheduling and requests. The role requires handling phone inquiries, processing orders, and coordinating PACS entries and patient requests.

The ideal candidate will have a High School Diploma or GED and 3–5 years of administrative experience, with knowledge of medical terminology to support clinical staff.

Qualifications

• High School Diploma or GED required.
• 3-5 years of administrative experience.
• Knowledge of medical terminology.

Responsibilities

• Notify manager to order supplies and support the department.
• Answer the department phone.
• Manage scheduled order report and technologist worklist/schedule appointments.
• Enter request orders and import into the PACS system.
• Handle patient request orders.

Skills

Medical terminology

Administrative experience

Education

High School Diploma/GED

Job description

Company OverviewShriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.Job DescriptionShriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a Department Assistant to join our team.Support the team through performing clerical functions such as notifying manager to order supplies and support the department.Answer the department phone.Manage scheduled order report.Manage technologist worklist and schedule appointments.Enter request orders and importing into PACS system.Handle patient request orders.Manage department flow for patients.Required Qualifications:High School Diploma/GED.Knowledge of medical terminology.3-5 years administrative experience.EpicKey Responsibilities:Compensation is determined based on years of relevant experience and departmental equity.