Data Analyst Manager (PROGRAM MANAGER I)

State of Maryland - DHS - Prince George's County DSS; Maryland; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Telework potential

Pension

Job summary

Maryland Department of Human Services (DHS) in Prince George's County seeks a Data Analyst Manager to lead data governance, reporting, and compliance initiatives within the Division of Administration. You will translate departmental data into actionable insights, oversee audit responses, and drive Operational efficiency while ensuring regulatory alignment.

The role coordinates with multiple units to monitor program viability and performance metrics, delivering strategic guidance to leadership

Qualifications

• Master’s degree from an accredited college or university in Human Services, Social Work, Data Science, or Business Administration.
• Four years of experience directing quality assurance frameworks and compliance initiatives to ensure ongoing operational alignment with federal, state, and local regulatory mandates.
• Three years of experience cleaning, validating, and managing large, complex datasets with a focus on data accuracy and integrity, including experience with state or human services data systems (such as MDThink, CJAMS, OHEP, or HMIS).
• Three years of experience conducting quantitative and qualitative analysis, performance monitoring, or program evaluation within government or public sector programs, including translating complex trends into actionable insights for non-technical leadership and stakeholders.

Responsibilities

• Provide strategic data governance and reporting.
• Manage core data collection, analysis, and reporting functions to present a clear view of departmental health.
• Monitor and report on program viability to ensure services meet quality standards and deliver a strong customer experience.
• Oversee monitoring activities to ensure compliance with legislative and program mandates.
• Lead the department's response to audit findings, driving timely and effective corrective action to reduce risk.
• Coordinate audit and monitoring visits and conference calls.
• Oversee and track corrective action responses and implementation.
• Coordinate discussions around monitoring and audit findings, including negotiating recommendations to address issues and improve operating efficiency in line with Federal, State, County Agency, and other applicable policies.
• Analyze performance metrics to identify gaps and consult with leadership on strategies to strengthen overall departmental outcomes.

Education

Master’s degree in Human Services, Social Work, Data Science, or Business Administration

Job description

Overview

Join the Maryland Department of Human Services (DHS) and help a team of more than 5,000 employees positively change the lives of more than 1 million Marylanders each year. DHS provides economic support, preventive services, and care for children and adults.

This Management Service position serves at the pleasure of the Appointing Authority.

Grade: 19

Location of Position: Maryland Department of Human Services, Prince George's County Department of Social Services, 9187 Central Avenue, Capitol Heights, MD 20743

Location: Prince George's County, MD

Main Purpose of Job

The Data Analyst Manager serves as a strategic leader within the Division of Administration, overseeing administrative and operational activities that support organizational efficiency. The role converts departmental data into actionable insights while ensuring divisional units maintain fiscal and procedural integrity.

Key Responsibilities

• Provide strategic data governance and reporting.
• Manage core data collection, analysis, and reporting functions to present a clear view of departmental health.
• Monitor and report on program viability to ensure services meet quality standards and deliver a strong customer experience.
• Oversee monitoring activities to ensure compliance with legislative and program mandates.
• Lead the department's response to audit findings, driving timely and effective corrective action to reduce risk.
• Coordinate audit and monitoring visits and conference calls.
• Oversee and track corrective action responses and implementation.
• Coordinate discussions around monitoring and audit findings, including negotiating recommendations to address issues and improve operating efficiency in line with Federal, State, County Agency, and other applicable policies.
• Analyze performance metrics to identify gaps and consult with leadership on strategies to strengthen overall departmental outcomes.

Minimum Qualifications

• Education: Master’s degree from an accredited college or university in Human Services, Social Work, Data Science, or Business Administration.
• Experience: Four years of experience directing quality assurance frameworks and compliance initiatives to ensure ongoing operational alignment with federal, state, and local regulatory mandates.

Desired Qualifications

• Three (3) years of experience cleaning, validating, and managing large, complex datasets with a focus on data accuracy and integrity, including experience with state or human services data systems (such as MDThink, CJAMS, OHEP, or HMIS).
• Three (3) years of experience conducting quantitative and qualitative analysis, performance monitoring, or program evaluation within government or public sector programs, including translating complex trends into actionable insights for non-technical leadership and stakeholders.
• Three (3) years of experience directing quality assurance frameworks and compliance initiatives to ensure ongoing operational alignment with federal, state, and local regulatory mandates.

Selection Process

Provide sufficient information on your application to demonstrate that you meet the recruitment qualifications. Information submitted after the cutoff date will not be considered. Successful candidates will be placed on the employment (eligible) list. The list may be used for future vacancies with this agency or other state agencies.

If you are currently in State service as a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

Examination Process

The exam consists of a rating of your education, training, and experience as provided on your application and related to the position requirements. You may be asked to complete a supplemental questionnaire, which may be used in the rating process. Submit complete and accurate information.

If your education was obtained outside the U.S., you must provide a copy of the equivalent American education determined by a foreign credential evaluation service prior to hire.

Benefits

As a State of Maryland employee, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost. STATE OF MARYLAND BENEFITS.

• Personal Leave: new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave: ten (10) days of accumulated annual leave per year.
• Sick Leave: fifteen (15) days of accumulated sick leave per year.
• Parental Leave: up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays: at least thirteen (13) holidays per year.
• Pension: State employees earn credit toward a retirement pension.
• Telework: positions may be eligible for telework.

Maryland is an equal opportunity employer committed to recruiting, retaining, and promoting employees who reflect the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. The State thanks its Veterans for their service to our country.