Data Analyst — Housing Opportunities & Placements

NYC Department of Housing Preservation & Development; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

The NYC Department of Housing Preservation and Development seeks a Data Analyst for the Homeless Placement Services unit to support data management, reporting, and performance metrics across DHO priorities. You will enter and maintain data, generate internal and external reports, collaborate with managing agents, and ensure data quality across Access, Excel, SharePoint, and related systems.

The role requires strong analytical skills, attention to detail, and the ability to work with multiple

Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

• Maintain tracking systems and databases used to monitor HPS projects, units, assignments, referrals, placements, and other program activities.
• Generate, analyze, and distribute internal and external reports regarding unit targets, workload, production, placements, and other key performance metrics.
• Develop and maintain performance metrics and reporting tools used by HPS and DHO leadership to monitor program and operational performance.
• Analyze data to identify trends, patterns, discrepancies, and opportunities for process improvement.
• Respond to data and reporting requests from HPS and DHO leadership and staff.
• Provide data, reporting, and analytical support to other teams within DHO as needed.
• Assist with divisional data projects, reporting initiatives, special analyses, and other data-related assignments.
• Ensure data integrity and accuracy across Access, Excel, SharePoint, and other reporting and tracking systems.
• Perform routine database and reporting system maintenance to ensure alignment with changes in business processes and program requirements.
• Work with staff to identify, troubleshoot, and resolve data quality and reporting issues.
• Collaborate with staff to identify and correct data entry errors and discrepancies.
• Support the project intake process by entering new projects and related information into HPS systems and tracking platforms.
• Serve as a liaison with managing agents during the project intake and onboarding process.
• Coordinate with managing agents and internal staff to monitor project readiness and ensure required inspections and other prerequisites are completed before units are made available for lease-up and assignment to the HPS team.
• Monitor project and unit information to ensure that data is complete, accurate, and current throughout the intake and placement process.
• Coordinate and share information with the Department of Social Services (DSS) and HPD program areas to support accurate and timely referrals and placements.
• Assist with the management of a portfolio of homeless set-aside and/or 421-a homeless units, including providing referrals and tracking placements, as necessary.
• Develop and maintain documentation, procedures, and other resources supporting consistent data management, reporting, and program operations.
• Complete special projects, analyses, and reports requested by the Assistant Commissioner, Director, Deputy Director, Team Leaders, and other DHO leadership.
• Collaborate with internal and external stakeholders to resolve data, reporting, project intake, and operational issues.
• Provide cross-functional support to the HPS Unit and DHO as needed.
• Perform other related duties as assigned to support the goals and priorities of HPS and DHO.

Skills

Analytical skills

Data analysis

Microsoft Excel

Microsoft Access

SharePoint

Strong written and verbalcommunication

Education

Baccalaureate degree + 2 years of experience in community work or related fields

High school diploma + 6 years of experience in community work or related fields

Tools

Microsoft Excel

Microsoft Access

Microsoft Teams

SharePoint

Job description

The NYC Department of Housing Preservation and Development seeks a Data Analyst for the Homeless Placement Services unit to support data management, reporting, and performance metrics across DHO priorities. You will enter and maintain data, generate internal and external reports, collaborate with managing agents, and ensure data quality across Access, Excel, SharePoint, and related systems.

The role requires strong analytical skills, attention to detail, and the ability to work with multiple