Data Analyst, FAMLI Program Analytics & Dashboards

State of Maryland; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

The Maryland Department of Labor is seeking a Data Analyst for the FAMLI program to collect, validate, and analyze operational data. Under the supervision of the Data Analytics Manager, you will translate complex datasets into clear, actionable insights to inform decision-making and monitor progress toward Division goals.

You will design and update dashboards using Tableau or Power BI, produce timely reports, and communicate findings to diverse audiences.

Qualifications

• Graduation from high school or equivalent is required.
• Experience as a professional data analyst preferred.
• Ability to translate data into actionable insights.

Responsibilities

• Collect, clean, and validate data from multiple sources to ensure accuracy, consistency, and reliability;
• Analyze data to identify trends, patterns, and insights that support Division goals and operational priorities;
• Prepare and deliver clear, accurate data analyses and visualizations, and communicate findings effectively through written reports and oral presentations tailored to a variety of audiences;
• Design, build, and update interactive dashboards using BI tools (Tableau, Power BI, or other relevant platforms) to present real-time and periodic data to managers, leaders, and teams;
• Create recurring and ad hoe reports from Division staff and leadership, ensuring timely and accurate delivery;
• Consistently and clearly document data sources, methodologies, and processes to support transparency and reproducibility;
• Assist in maintaining and monitoring data governance standards, policies, and procedures;
• Support data integration, quality assurance, and process improvements;
• Proactively identify opportunities for improving or addressing gaps in the Division's data management policies and procedures;
• Other duties as assigned;

Skills

Data analysis

Data validation

Dashboard design

Communication

SQL basics

Education

High school diploma or equivalent

Tools

Tableau

Power BI

Excel

Job description

The Maryland Department of Labor is seeking a Data Analyst for the FAMLI program to collect, validate, and analyze operational data. Under the supervision of the Data Analytics Manager, you will translate complex datasets into clear, actionable insights to inform decision-making and monitor progress toward Division goals.

You will design and update dashboards using Tableau or Power BI, produce timely reports, and communicate findings to diverse audiences.