Data Analyst (Administrator III)

State of Maryland; Baltimore (MD); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible hours

Hybrid teleworking

Paid holidays

State Pension

401(k)

Health, dental, prescriptions

FSA

Credit Union

Job summary

State of Maryland's Department of Labor seeks a Data Analyst for the Family and Medical Leave Insurance (FAMLI) program. You will collect, validate, and analyze operational data from multiple sources to produce actionable insights, informing decisions and monitoring division progress.

Under supervision, you will design dashboards (Tableau/Power BI), maintain data governance, and create timely reports for leadership. Hybrid work and comprehensive benefits are available.

Qualifications

• High school diploma or equivalent.
• Six years of administrative staff or professional work.
• 1. 30 college credit hours substituted for each year up to four years of required experience.
• 2. Bachelor's degree plus two years of experience substituted for required experience.
• 3. Master's degree substituted for required experience.
• 4. Military service experience substituted for required experience.

Responsibilities

• Collect, clean, and validate data from multiple sources.
• Analyze data to identify trends and insights that support division goals.
• Prepare clear analyses and visualizations for varied audiences.
• Design and update dashboards using BI tools to present real-time data.
• Create recurring reports for staff and leadership.
• Document data sources, methodologies, and processes for transparency.
• Assist in data governance, quality assurance, and process improvements.
• Identify opportunities to address gaps in data management.

Skills

SQL

Excel/Sheets

Power BI/Tableau

Education

Bachelor's Degree in Business Admin./CS/Data Science/Economics/Math/Statistics

Job description

Introduction

Maryland's new Family and Medical Leave Insurance (FAMLI) program will provide up to 12 weeks of job-protected paid leave for eligible workers to care for themselves or their loved ones in January 2028. Covering 2.6 million workers and 180,000 employers, FAMLI is being built from the ground up as a digitally native, public-facing services-representing a significant modernization of how Maryland delivers benefits. We are currently in the implementation phase of building a services with the reach and complexity of a program like unemployment insurance.

THIS RECURITMENT IS FOR CURRENT MARYLAND DEPARTMENT OF LABOR EMPLOYEES.

GRADE

18

LOCATION OF POSITION

Maryland Department of Labor 100 S. Charles Street Baltimore, Maryland 21201

Main Purpose of Job

The Data Analyst is responsible for the collection, validation, and analysis of operational data for the Family and Medical Leave Insurance (FAMLI) program. The Data Analyst will leverage data from multiple sources, including but not limited to FAMLI's web application and case management system, generating accurate and actionable insights that inform decision-making and monitor progress towards Division goals at all levels, Under the general supervision of the Data Analytics Manager, the Analyst ensures data quality and integrity, collaborates with technical teams and stakeholders, and contributes to a culture of data-driven decision-making across the organization.

POSITION DUTIES

• Collect, clean, and validate data from multiple sources to ensure accuracy, consistency, and reliability;
• Analyze data to identify trends, patterns, and insights that support Division goals and operational priorities;
• Prepare and deliver clear, accurate data analyses and visualizations, and communicate findings effectively through written reports and oral presentations tailored to a variety of audiences;
• Design, build, and update interactive dashboards using business intelligence tools (e.g., Tableau, Power BI, or other relevant platforms) to present real-time and periodic data to managers, leaders, and teams;
• Create recurring and ad hoe reports from Division staff and leadership, ensuring timely and accurate delivery;
• Consistently and clearly document data sources, methodologies, and processes to support transparency and reproducibility;
• Assist in maintaining and monitoring data governance standards, policies, and procedures;
• Support data integration, quality assurance, and process improvements;
• Proactively identify opportunities for improving or addressing gaps in the Division's data management policies and procedures; and
• Other duties as assigned;

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

• 1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
• 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Bachelor's Degree in Business Administration, Computer Science, Data Science, Economics, Mathematics,, Statistics, or similar field
• SQL proficiency, including queries (filtering joins, group by) and basic data validation techniques
• Advanced proficiency in MS Excel/Google Sheets, including pivot tables, VLOOKUP/XLOOKUP, and nested formulas
• Hands-on experience with Power BI, Tableau, or other interactive business intelligence tools to build real-time interactive displays

LIMITATIONS ON SELECTION

THIS RECURITMENT IS FOR CURRENT MARYLAND DEPARTMENT OF LABOR EMPLOYEES.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be placed on the eligible employment list for at least one year and referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for the interview.

A resume may be attached as supplemental information; however, only the information provided in the application will be reviewed and considered in the evaluation process.

EXAMINATION PROCESS

This assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application.

BENEFITS

This is a full-time, permanent position and eligible for full State Benefits, which include:

• Flexible hours and hybrid teleworking
• Paid holidays 12-13 per year
• Generous paid leave package (annual, sick, personal and compensatory leave)
• State Pension ('defined benefits' plan)
• Tax-deferred supplemental retirement savings plan (401(k) and 457)
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
• Flexible Spending Account plans for Health Care and Daycare
• State Employee Credit Union

To learn more, Please click this link: STATE OF MARYLAND BENEFITS

Additional Information

Please contact [e-mail] for additional information concerning this recruitment.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD214 verifying honorable discharge form services prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for our service to out country.