DAS Front Desk Admin Assistant (Student)

OSU Oregon State University; Corvallis (OR); On-site; USD 19,286 - 24,796; Part time

Job summary

Oregon State University in Corvallis is seeking two part-time Administrative Assistants to support the Disability Access Services front desk and assist students, parents, and instructors across the OSU community.

You will help with greeting visitors, handling inquiries, processing sensitive documents, scheduling, and equipment checkout while upholding confidentiality and quality customer service.

Qualifications

• Customer service experience
• Effective oral/written communication
• Ability to follow directions
• Ability to maintain a dependable work schedule
• Ability to maintain confidentiality
• Ability to handle high pressure situations
• Ability to allocate resources appropriately
• Willingness to help / Positive Attitude

Responsibilities

• Takes initiative to make students/visitors feel welcome and safe in person, via phone, and/or email.
• Provides appropriate answers to questions from students, parents, and instructors.
• Effectively communicates DAS procedures in person, via phone and/or email.
• Upload, scan, photocopy, and otherwise handle sensitive documentation and attach to student profile.
• Schedule appointments.
• Assist with checking out DAS equipment.
• Problem solves and makes decisions in accordance with DAS policies and procedures.
• Escalates situations to professional staff when appropriate.
• Prioritizes work and organizes it a meaningful way.
• Participate in tabling events throughout campus.

Skills

Customer service

Communication

Following directions

Dependable schedule

Confidentiality

Pressure management

Resource allocation

Positive attitude

Education

Enrollment as student (high school/college/university)

Academic standing requirements

Job description

Oregon State University in Corvallis is seeking two part-time Administrative Assistants to support the Disability Access Services front desk and assist students, parents, and instructors across the OSU community.

You will help with greeting visitors, handling inquiries, processing sensitive documents, scheduling, and equipment checkout while upholding confidentiality and quality customer service.