Dance School Studio Operations Coordinator – Newton

Socket.dev; Newton (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Boston Ballet School’s Newton Studio is seeking a full-time Operations Coordinator to support administration and artistic operations for all Newton programs.

The role handles family-facing customer service, supports faculty needs, and collaborates with leadership across departments to ensure smooth operations.

Based in Newton, you will work Tuesday–Saturday, 11am–7pm, with occasional evenings and weekend work for events.

Qualifications

• Bachelor’s degree in arts management, education, or related field.
• Proficient in Microsoft Office; experience with iClassPro a plus.
• Excellent interpersonal and communication skills in a public-facing environment.
• Ability to lift up to 15–20 pounds.
• Bilingual candidates encouraged to apply.
• Dependable, organized, and capable of working as part of a team.

Responsibilities

• Acts as a primary point of contact for faculty, staff, students, and families during BBS classes.
• Fosters relationships to enroll and retain families and provide ongoing customer support.
• Order/restock office supplies, manage signage, and troubleshoot equipment.
• Open the Newton Studio and coordinate class schedule changes.
• Maintain attendance records and assist with tuition collection.
• Attend team and program meetings and coordinate space reservations.

Skills

Communication skills

Organizational skills

Customer service

Multitasking

Team collaboration

Flexibility

Physical stamina

Education

Bachelor’s degree in arts management, education, or related field

Tools

Microsoft Office

iClassPro

Job description

Boston Ballet School’s Newton Studio is seeking a full-time Operations Coordinator to support administration and artistic operations for all Newton programs.

The role handles family-facing customer service, supports faculty needs, and collaborates with leadership across departments to ensure smooth operations.

Based in Newton, you will work Tuesday–Saturday, 11am–7pm, with occasional evenings and weekend work for events.