Damages & Returns Specialist - Early Shift (Mon–Fri)

Ashley Furniture Industries, LLC; Mesquite (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Ashley Furniture Industries, LLC is seeking a Warehouse Associate to handle damaged and returned goods, log items, and determine disposition. You will inspect, tag, and segregate damaged items, verify returns, and process in WMS/ERP systems.

You will coordinate restocking and assist with inspections to minimize shrink and maintain inventory accuracy. The role requires high school diploma, basic computer skills, and strong attention to detail, with experience in warehousing or returns processing

Qualifications

• High school diploma or equivalent required.
• Experience in warehousing, returns processing, or inventory control preferred.
• Strong attention to detail and accuracy in documentation.
• Basic computer skills; experience with WMS/ERP systems preferred.
• Ability to read and interpret return documents, labels, and product information.
• Good communication and teamwork skills.
• Problem-solving skills to assess product condition and determine appropriate disposition.

Responsibilities

• Receive and log damaged product from inbound shipments, internal handling, or outbound issues.
• Inspect items to determine type and extent of damage.
• Accurately tag, label, and segregate damaged goods per company procedures.
• Determine disposition (repair, return to vendor, scrap, resale, or secondary channel) based on guidelines.
• Receive and verify returned merchandise against return authorizations, packing lists, and system data.
• Inspect returned items for completeness, damage, and resale condition.
• Process returns in the warehouse management or ERP system, including reason codes and status updates.
• Coordinate restocking of saleable product and proper handling of non-saleable product.

Skills

Attention to detail

Communication

Teamwork

Problem solving

Basic computer skills

Education

High school diploma or equivalent

Tools

WMS/ERP systems

Job description

Ashley Furniture Industries, LLC is seeking a Warehouse Associate to handle damaged and returned goods, log items, and determine disposition. You will inspect, tag, and segregate damaged items, verify returns, and process in WMS/ERP systems.

You will coordinate restocking and assist with inspections to minimize shrink and maintain inventory accuracy. The role requires high school diploma, basic computer skills, and strong attention to detail, with experience in warehousing or returns processing