DAM & Content Governance Lead (US Rare)

Chiesi Farmaceutici S.p.A.; Boston (MA); Hybrid; USD 161,000 - 197,000; Full time

Benefits offered by this job

Healthcare programs

Relocation support

Flexible working arrangements

Remote work options

Tax assistance for foreign colleagues

Job summary

Chiesi USA is seeking a Senior Manager of Digital Marketing Asset & Content Governance in Boston. You will establish and run DAM and Claims Library governance for US Rare, defining metadata, tagging, and lifecycle standards to keep content compliant and reusable across teams.

You’ll train users, improve findability, and drive adoption across brands and agencies. This is a hybrid Boston-based role with travel and a competitive compensation package.

Qualifications

• 5+ years in DAM/content governance or content operations (regulated industry preferred).
• Strong metadata/taxonomy design and content lifecycle management experience.
• Working knowledge of claims management, usage rights/consent, and audit requirements.
• Bachelor’s degree or equivalent; library science, information management, or similar a plus.

Responsibilities

• Own governance for US Rare across DAM and the Claims Library; define metadata/taxonomy standards and controlled vocabularies.
• Ensure claims traceability for every asset/module (source IDs, version lineage, rights/consent, expiry).
• Run the lifecycle from creation → approval → reuse → deprecation/archive, with automated checks and alerts.
• Be the compliance gate with Regulatory/Medical/Privacy; prepare for audits and remediation.
• Drive adoption — deliver training, playbooks, office hours, and a champion network so teams actually use the standards.
• Improve findability & reuse — QA ingestion/tagging, partner with brand teams and agencies, reduce rework.
• Enable modular content — ensure components are structured/tagged for reuse and localization.
• Make the data useful — publish dashboards on reuse, cycle time, and metadata quality; turn insights into actions with Analytics.
• Manage vendors/SLA work — lead offshore/onshore tagging backlogs, set acceptance criteria, and audit quality.
• Continuously improve — run quarterly governance reviews, refine policies, and help design the future run-state with Marketing Ops.
• Coordinate with brand teams, agencies, and internal stakeholders to ensure metadata completeness and source file accuracy.
• Conduct regular content audits, cleanup, and hygiene activities.
• Manage and maintain the Component Library, Claims Library, DRM, and taxonomy structures.
• Upload content to the Content Hub and maintain quality control.
• Perform content reviews and quality checks on all assets.

Skills

DAM governance

Metadata design

Content lifecycle management

Regulatory compliance

Training & change management

Vendor management

Education

Bachelor’s degree or equivalent

Tools

Veeva PromoMats

Job description

Chiesi USA is seeking a Senior Manager of Digital Marketing Asset & Content Governance in Boston. You will establish and run DAM and Claims Library governance for US Rare, defining metadata, tagging, and lifecycle standards to keep content compliant and reusable across teams.

You’ll train users, improve findability, and drive adoption across brands and agencies. This is a hybrid Boston-based role with travel and a competitive compensation package.