Head of DAM & Content Governance (US Rare)

Chiesi; Boston (MA); Hybrid; USD 161,000 - 197,000; Full time

Benefits offered by this job

Healthcare programs

Relocation support

Flexible working arrangements / remote

Job summary

Chiesi USA is seeking a leader to establish and run DAM and Claims Library governance for US Rare. You will create tagging and lifecycle standards, train users, and drive efficient reuse across programs.

This founding role will set the model for scale and future expansion across brands globally. The position is hybrid in Boston, with up to 10% travel; you will collaborate with brand teams, agencies, and internal stakeholders to ensure metadata completeness and high-quality assets.

Qualifications

• 5+ years in DAM/content governance or content operations (regulated industry preferred).
• Strong metadata/taxonomy design and content lifecycle management experience.
• Working knowledge of claims management, usage rights/consent, and audit requirements.
• Experience with enterprise DAM and medical/legal/review systems (e.g., Veeva PromoMats or similar).
• Proven training and change-management chops—comfortable leading adoption across teams.
• Data literacy—define/report KPIs (reuse rate, cycle time, metadata completeness) using Excel/BI.
• Vendor/agency management experience; coordinating offshore support.

Responsibilities

• Own governance for US Rare across DAM and the Claims Library; define metadata/taxonomy standards and controlled vocabularies.
• Ensure claims traceability for every asset/module (source IDs, version lineage, rights/consent, expiry).
• Run the lifecycle from creation to approval, reuse, deprecation, archive with automated checks and alerts.
• Be the compliance gate with Regulatory/Medical/Privacy; prepare for audits and remediate findings.
• Drive adoption—deliver training, playbooks, office hours, and a champion network.
• Improve findability & reuse—QA ingestion/tagging, partner with brand teams and agencies.

Skills

DAM governance

Metadata design

Content lifecycle management

Training & change management

Data literacy

Vendor management

Bachelor's degree or equivalent

Education

Bachelor's degree or equivalent (library science / information management or similar)

Tools

Veeva PromoMats

Excel

BI tools

Job description

Chiesi USA is seeking a leader to establish and run DAM and Claims Library governance for US Rare. You will create tagging and lifecycle standards, train users, and drive efficient reuse across programs.

This founding role will set the model for scale and future expansion across brands globally. The position is hybrid in Boston, with up to 10% travel; you will collaborate with brand teams, agencies, and internal stakeholders to ensure metadata completeness and high-quality assets.