Dallas Senior Account & Client Success Leader

ISHIR; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

ISHIR in Dallas seeks a Senior Account Manager to drive client success and revenue growth. You will own multi-level relationships, lead account strategy, and ensure seamless onboarding from sales through delivery.

The role emphasizes strategic networking, executive engagement, and sustained client value in a fast-paced tech services environment. Ideal candidates have enterprise sales experience, strong negotiation skills, and comfort engaging with C-level executives across industries.

Qualifications

• Proven experience in client success, account management, or enterprise sales.
• Strong interpersonal skills and the ability to connect with people at all levels.
• Structured execution mindset with balance between planning and action.

Responsibilities

• Manage a book of business focusing on retention and growth.
• Develop and execute strategic account plans to maximize success and renewals.
• Own client onboarding and coordinate transitions from Sales to Project Management.
• Monitor KPIs like NPS, CSAT, and engagement metrics.
• Identify upsell and cross-sell opportunities within accounts.

Skills

Client Success

Account Management

Enterprise Sales

Interpersonal Skills

C-Level Engagement

Negotiation

Strategic Networking

Relationship Building

Job description

ISHIR in Dallas seeks a Senior Account Manager to drive client success and revenue growth. You will own multi-level relationships, lead account strategy, and ensure seamless onboarding from sales through delivery.

The role emphasizes strategic networking, executive engagement, and sustained client value in a fast-paced tech services environment. Ideal candidates have enterprise sales experience, strong negotiation skills, and comfort engaging with C-level executives across industries.