Dallas Multi-Unit Leader: Develop GMs & Drive Growth

Andy's Frozen Custard; Allen (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Training & development

Paid time off

Opportunity for advancement

Job summary

Andy’s Frozen Custard in the Dallas market seeks a proven multi-unit leader to guide General Managers across multiple locations. The role emphasizes coaching, culture-building, and accountability while spending significant time inside stores to ensure standards and performance meet company expectations.

You will develop talent, drive sales and labor metrics, partner with support functions, and represent the brand in the community.

Qualifications

• 7+ years of progressive leadership experience in high-volume service environments.
• 3+ years of successful multi-unit leadership.
• Experience overseeing 6–10+ locations.
• Experience leading and developing General Managers and other salaried leaders.
• Proven success building leadership pipelines and succession plans.
• Experience improving performance in underperforming locations.
• Responsibility for market-level sales, labor, profitability, and P&L performance.
• Experience analyzing financial and operational reports and converting data into action.

Responsibilities

• Lead and develop General Managers across the Dallas market to deliver guest experiences and strong business results.
• Build leadership bench through coaching, development, succession planning, and internal promotion.
• Establish clear expectations and create a culture of accountability, urgency, teamwork, and continuous improvement.
• Maintain a strong presence inside the stores and actively coach leaders and teams in real time.
• Identify operational opportunities quickly and ensure action plans are developed, communicated, and followed through to completion.
• Drive consistent execution of company standards, systems, and initiatives across every location.
• Review store conditions, guest experience, staffing, productivity, and key business indicators to identify trends and opportunities.
• Own market-level performance including sales, transactions, labor, profitability, staffing, and operational execution.
• Partner with General Managers to improve underperforming locations and sustain high-performing stores.
• Monitor management staffing levels and proactively develop talent for future leadership needs.

Skills

Multi-unit leadership

Executive coaching

P&L and financial acumen

Strategic planning

Staff development

Communication

Education

Bachelor's degree in Business or related field

Job description

Andy’s Frozen Custard in the Dallas market seeks a proven multi-unit leader to guide General Managers across multiple locations. The role emphasizes coaching, culture-building, and accountability while spending significant time inside stores to ensure standards and performance meet company expectations.

You will develop talent, drive sales and labor metrics, partner with support functions, and represent the brand in the community.