Dallas-based Patient Care & Billing Support Specialist

Clinical Pathology Laboratories; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free lab services for you and dependen

Paid Time Off

Paid Holidays

Medical, dental, and vision insurance

401(k) with company match

Job summary

Clinical Pathology Laboratories, Inc. is seeking a reliable call center professional for its Dallas, TX location.

In this full-time, first-shift role, you will deliver excellent service to patients, clients, and the laboratory team over the phone while maintaining HIPAA compliance and data accuracy. You will process billing inquiries, analyze accounts, and help callers understand charges in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 1 year of experience working in a call center or in the laboratory.
• Exceptional communication skills.
• Typing proficiency 35 wpm and 10-key.

Responsibilities

• Provide patients, clients, and the laboratory team with exceptional service right over the phone.
• Work in a call center environment.
• Process billing claims, analyze accounts, and help callers understand their charges.
• Champion safety, compliance, and quality control.

Skills

Typing 35 wpm

10-key

Exceptional communication

Multitasking

Education

High School Diploma or equivalent

Associate’s Degree or Medical Assistant training (bonus)

Job description

Clinical Pathology Laboratories, Inc. is seeking a reliable call center professional for its Dallas, TX location.

In this full-time, first-shift role, you will deliver excellent service to patients, clients, and the laboratory team over the phone while maintaining HIPAA compliance and data accuracy. You will process billing inquiries, analyze accounts, and help callers understand charges in a fast-paced environment.