Dairy Management Advisor - Wisconsin

smaXtec Inc.; Madison (WI); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Ownership program

Job summary

smaXtec Inc. seeks an experienced Dairy Management Advisor to help farmers optimize herd health and productivity using smaXtec’s technology. The role is field-based with direct farmer contact and travel up to 50% in the US and internationally as needed.

Responsibilities include on-farm installation support, data analysis for ROI, customer training, relationship building, and representing smaXtec at agricultural trade fairs.

Qualifications

• 4+ years in the dairy industry with herd health or cattle management.
• At least 2 years in an Account Manager or consultant role in dairy.
• Bachelor’s degree in Dairy Science, Animal Health, or related field preferred.
• Willingness to travel ~50% and valid driver’s license.
• Excellent communication and field-based problem-solving.

Responsibilities

• Manages and supports installation of smaXtec on farm premises.
• Uses system data to analyze ROI and supports customer success.
• Builds long-term customer relationships and upsell opportunities.
• Trains customers in system implementation and usage.
• Troubleshoots and collaborates with internal teams to resolve issues.
• Provides solution-oriented guidance for customer inquiries.
• Represents smaXtec at agricultural trade fairs and events.
• Maintains efficient use of the CRM for daily work.

Skills

Dairy industry experience

Account management

Customer relationship management

Education

Bachelor’s degree in Dairy Science, Animal Health, or related field

Job description

Join smaXtec, a leader in cutting-edge dairy technology, and play a pivotal role in transforming how farmers manage herd health and productivity. We’re seeking an experienced Dairy Management Advisor who is tech-savvy and knowledgeable about cow health to help our customers boost their operational success with smaXtec’s technology.

Responsibilities

• Manages and supports installation of smaXtec on farm at our customer’s premises
• Utilizes system and data collection to analyze return on investment and proactively supports customer success and experience
• Builds and establishes long-term customer relationships and utilizing upselling potential
• Trains and supports customers with the implementation and use of our system
• Performs troubleshooting and collaborates with internal teams to resolve issues timely
• Provides solution-oriented and competent advice for a wide range of customer inquiries
• Presents and represents smaXtec at agricultural trade fairs and events
• Efficient use of our CRM system for daily work

Qualifications

• A minimum of four years of experience in the dairy industry, preferably as a herd manager or responsible for cattle health or feeding.
• At least two years of experience in an Account Manager or consultant role, preferably in the dairy industry.
• Bachelor’s degree in Dairy Science, Animal Health, or related field preferred.
• Passionate about cows and the dairy industry.
• Enjoy being out in the field and having direct contact with farmers.
• Advanced knowledge of the dairy industry and cow health protocols.
• Valid driver's license and good driving record.
• Open to travel, including overnight travel, approximately 50% of the time in the US and internationally as needed.
• Enthusiasm for innovative agri-technologies and a good hands-on mentality, with a proactive, customer- and solution-oriented approach.

Due to the nature of this role and it's required proximity to customers, candidates must live in Wisconsin.

Pay range and compensation package

Competitive salary and comprehensive benefits package, including health, dental, vision coverage, 401(k), broad-based ownership program, and paid time off.