Dairy Lead

Giant Eagle; Solon (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a Dairy Lead to drive success in the dairy department. This role involves leading a team, managing inventory, and implementing merchandising strategies to enhance customer satisfaction and profitability. The ideal candidate will possess strong leadership skills, a passion for teamwork, and a commitment to maintaining a safe and clean environment. If you thrive in a dynamic setting and are eager to grow your career in leadership, this opportunity is perfect for you. Join a company that values integrity and exceptional customer service, and help create a culture of respect and inclusion within the team.

Qualifications

• 3 to 5 years of experience in grocery/dairy or related field.
• Strong leadership skills and ability to inspire team members.

Responsibilities

• Develop merchandising plans to meet financial objectives.
• Monitor operations to control department costs and increase profitability.
• Ensure compliance with safety and health regulations.

Skills

Leadership

Team Management

Customer Service

Merchandising

Problem Solving

Education

High School Diploma or Equivalent

Job description

Job Summary

Dairy Leads provide leadership in the dairy department by directing and managing Team Members, ordering perishable and non-perishable products and supplies, and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. The Dairy Lead also assists the Grocery Manager in supervising all Team Members in the dairy department. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership, and have the ability to inspire those around you.

Job Description

• Experience Required: 3 to 5 years
• Experience Desired: Prior experience in grocery/dairy or related field
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds

Job Responsibilities

• Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department.
• Control department costs by monitoring and improving operations to increase profitability.
• Direct, oversee, and evaluate training provided by a trainer to department employees in order to reduce turnover, promote efficiency, and control labor costs.
• Maintain a safe and clean environment to ensure health and OSHA requirements are met.
• Develop and maintain communication processes with other departments in order to develop marketing plans that help meet the financial objectives of the store.
• Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes and/or procedures to address the issues.
• Maintain accurate department records to ensure documentation of activities is available.
• Ensure that proper procedures are being followed so that the store meets out-of-stock percentage goals.
• Promote continuous development of employees and identify candidates for the Team Leader Development Program.
• Understand and adhere to the Collective Bargaining Agreement.
• Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety, and customer safety.
• Actively demonstrate appropriate suggestive selling techniques.
• Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
• Actively participate in, and promote, an environment that embraces diversity, inclusion, and respect for Team Members, customers, vendors, and the community.
• Manage inventories by tracking weekly reports and ordering raw materials and supplies to meet customer requirements and maximize profits.
• Prepare, maintain, and track records concerning inventory and work processes to calculate gross monthly profit according to company policy.