Dairy Department Lead - Fresh, Service & Growth

Sprouts Farmers Market, Inc.; Mansfield (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

15% family discount on purchases

Flexible schedules

401(K) with company match

Company paid life insurance

Sick time plan

Job summary

Sprouts Farmers Market, Inc. is seeking a Dairy Manager in Texas to lead the Dairy Department, ensure product quality and freshness, and deliver outstanding customer service in a fast-paced environment.

You will direct staff, manage inventory, adjust pricing, and collaborate with Store Management to promote sales and maintain store standards. This role requires retail grocery experience and strong leadership in a hands-on setting.

Qualifications

• Be at least 18 years of age with a minimum of 2 years' retail grocery experience.
• Have good communication skills; and the ability to give and take direction participating in a team environment.
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
• Be able to answer phones and take special orders.
• Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.)
• Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
• Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift. This role also requires vertically transferring tray up to 5 lbs., from 7” to 64” for up to 10 hours, and vertically/horizontally transferring items up to 40 lbs., from 5” to 36”, from up to 36 feet for up to 10 hours without mechanical assistance
• Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit

Responsibilities

• Direct clerks in the Dairy Department and oversee the presentation and sanitation standards on the sales floor and backroom cooler.
• Process/stock products according to Sprouts dairy standards.
• Deliver outstanding customer service.
• Provide overall direction, coordination, and evaluation of the Dairy Department.
• Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss.
• Ensure proper rotation of products to maintain freshness; remove out-of-code items.
• Lead pricing changes within the department.
• Engage and evaluate team members through coaching, feedback, and performance reviews; collaborate with Store Manager on merit decisions.
• Attend and participate in in-store meetings.
• Recruit, hire and promote/transfer decisions in collaboration with the Store Manager.
• Coach and address team performance as needed; manage schedules and staffing levels.
• Communicate standards, policy changes, and product knowledge to team members.
• Lead a team to deliver the finest quality of product and highest level of service for customers.

Skills

Retail grocery

Team leadership

Customer service

Communication skills

Scheduling

Safety knowledge

Equipment operation

Job description

Sprouts Farmers Market, Inc. is seeking a Dairy Manager in Texas to lead the Dairy Department, ensure product quality and freshness, and deliver outstanding customer service in a fast-paced environment.

You will direct staff, manage inventory, adjust pricing, and collaborate with Store Management to promote sales and maintain store standards. This role requires retail grocery experience and strong leadership in a hands-on setting.