Dairy Customer Experience Specialist

Kroger Family of Companies; Friendswood (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Friendswood, TX is seeking a team member to create an outstanding customer experience through service, maintain a safe and clean environment, and support the department manager in achieving sales goals.

You will promote trust, assist customers with product questions, ensure accurate labeling and temperatures, and adhere to food safety guidelines. Strong communication and basic math are required, with a second language as a plus.

Qualifications

• Retail experience.
• Ability to communicate effectively.
• Ability to handle stressful situations.
• Basic math skills are required.
• Second language ability is a plus.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions about products and services.
• Gain knowledge of products and respond to questions with suggestions.
• Inform customers of specials and available dairy items.
• Ensure products are fresh and properly stored and labeled.
• Maintain inventory and stock in the department.
• Adhere to food safety regulations and temperature logs.
• Report safety risks or issues to management.

Skills

Retail experience

Second language

Stress management

Communication skills

Math skills

Job description

Kroger Family of Companies in Friendswood, TX is seeking a team member to create an outstanding customer experience through service, maintain a safe and clean environment, and support the department manager in achieving sales goals.

You will promote trust, assist customers with product questions, ensure accurate labeling and temperatures, and adhere to food safety guidelines. Strong communication and basic math are required, with a second language as a plus.