D365 ERP Support Analyst — Migration & Data Insights

Blue Bridge People; Cincinnati (OH); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

10% annual bonus

Job summary

Blue Bridge People is seeking an Application Support Analyst to help migrate from AX 2012 to Dynamics 365 and then own day-to-day support of D365 for a 100-120-user manufacturing environment in Cincinnati.

The role focuses on users, configuration, data and reporting rather than development, with after-hours support rare and a collaborative IT team. Candidates should have ERP experience, strong SQL/Power BI skills, and a BA/BS in a related field.

Qualifications

• 2–5 years of experience supporting an ERP system.
• Hands-on experience with Microsoft Dynamics 365 Finance & Operations or Supply Chain Management (required).
• Experience with AX 2012 R3 (strongly preferred).
• Ability to write SQL queries against Microsoft SQL Server.
• Experience with XML, SSIS, SSRS, flat-file integrations and Power BI or a similar reporting tool.
• A self-starter who digs into problems and works well with minimal supervision.
• Strong written and verbal communication skills, and the ability to work with remote teammates.
• Bachelor’s degree in Computer Science, Information Systems or a related field.

Responsibilities

• Take part in the AX 2012 to D365 migration, including pulling and validating legacy data from AX 2012
• Be the main application support resource for 100-120 business users on D365 and connected third-party systems
• Troubleshoot and resolve user issues and error messages, and find the root cause
• Configure D365 to meet business and process needs
• Build reports and pull data for users with SQL, SSRS and Power BI
• Support XML, SSIS and flat-file integrations
• Work with outsourced development partners on enhancements and fixes
• Help support a 24/7 manufacturing environment (after-hours calls are rare)

Skills

ERP support

D365 F&O/SCM

AX 2012 R3

SQL queries

XML/SSIS/SSRS

Power BI

Self-starter

Strong communication

Education

Bachelor’s degree in Computer Science, Information Systems or related field

Tools

SQL Server

SSIS/SSRS

Job description

Blue Bridge People is seeking an Application Support Analyst to help migrate from AX 2012 to Dynamics 365 and then own day-to-day support of D365 for a 100-120-user manufacturing environment in Cincinnati.

The role focuses on users, configuration, data and reporting rather than development, with after-hours support rare and a collaborative IT team. Candidates should have ERP experience, strong SQL/Power BI skills, and a BA/BS in a related field.