Work Schedule: Eastern Standard Time (EST) hours
Job Summary
We are seeking an experienced D365 CRM Tester to support quality assurance and testing across Microsoft Dynamics 365 Customer Engagement (CE), particularly Dynamics 365 Sales, and Dynamics 365 Finance & Operations (F&O).
This is a remote contract opportunity open to qualified candidates anywhere in the United States who can work EST hours.
Key Responsibilities
- Develop, review, and execute manual and automated test cases for Microsoft Dynamics 365 CE and F&O applications.
- Test Dynamics 365 Sales functionality, business processes, workflows, and business rules.
- Perform functional, regression, integration, API, and end-to-end testing.
- Implement and maintain automated test scripts using appropriate automation frameworks and programming languages.
- Validate data exchange and integrations between Dynamics 365 CE and Finance & Operations.
- Integrate automated tests into CI/CD pipelines, preferably using Azure DevOps.
- Create and manage test plans, test cases, defects, and execution reports using Azure DevOps, Jira, or ALM Octane.
- Collaborate with developers, business analysts, product owners, and QA teams within a SAFe Agile environment.
- Conduct root cause analysis, identify testing gaps, and support defect resolution.
- Apply testing best practices and explore AI-driven testing tools and methodologies.
- Ensure quality throughout the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 4+ years of software testing experience, including manual and automated testing.
- 3+ years of experience testing Microsoft Dynamics 365 CRM/CE and/or Finance.
- Strong knowledge of Dynamics 365 Sales (CE) and its business processes.
- Hands-on automation testing experience, including actual implementation of automated test scripts.
- Experience with automation tools, programming languages, debugging, and API testing.
- Strong understanding of test design, defect management, SDLC, and STLC.
- Experience creating, executing, and reporting test cases.
- Experience working in Agile teams; SAFe framework experience is required by the project preference.
- Familiarity with AI-driven testing tools and methodologies.
- Excellent analytical, communication, and problem-solving skills.