Dynamics 365 CRM Tester

Delan Associates, Inc; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Delan Associates, Inc. seeks a skilled D365 CE/FO Tester to lead testing across Microsoft Dynamics 365 Sales (CE) and Finance (FO). The role requires hands-on manual and automated testing and a strong grasp of business processes and integrations.

You will operate in a SAFe Agile environment, driving quality assurance, continuous improvement, and AI-driven testing approaches while collaborating with cross-functional teams to deliver high-quality solutions.

Qualifications

• 4+ years of software testing experience including manual and automated testing.
• 3+ years with Microsoft Dynamics CRM and/or Finance.
• Familiarity with AI-driven testing tools and methodologies.
• Experience with test management tools like Azure DevOps, Jira, ALM Octane.

Responsibilities

• Design and execute test plans including functional, regression, integration, performance, and UAT testing.
• Manage manual and automated test cases using Azure DevOps, AccelQ, Selenium and other frameworks.
• Collaborate with cross-functional teams to understand requirements and ensure quality delivery.
• Participate in Agile ceremonies and align testing with SAFe principles.
• Document defects, test results, and maintain logs.
• Support end-user testing and provide walkthroughs of features.
• Leverage AI-based testing tools to enhance coverage and efficiency.
• Continuously improve test automation processes and coverage.

Skills

Manual testing

Automated testing

UAT testing

Test planning

Collaboration

SAFe practices

AI-driven testing awareness

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

Azure DevOps

AccelQ

Selenium

Jira

ALM Octane

Job description

Job Summary:

We are seeking a skilled and detail-oriented D365 CE/FO Tester to lead and execute testing efforts across Microsoft Dynamics 365 Sales (CE) and Finance (FO) platforms. This role requires hands-on experience with both manual and automated testing, and a strong understanding of business processes and system integrations. The ideal candidate will be comfortable working in a SAFe Agile environment and have a passion for quality assurance, continuous improvement, and emerging technologies such as AI-driven testing.

Essential Functions:

• Design and execute comprehensive test plans including functional, regression, integration, performance, and UAT testing.
• Manage and execute manual and automated test cases using tools like Azure DevOps, AccelQ, Selenium, and other
• frameworks.
• Collaborate with cross-functional teams to understand requirements and ensure quality delivery.
• Participate in Agile ceremonies and align testing efforts with SAFe principles.
• Document defects, test results, and maintain detailed logs.
• Support end-user testing and provide walkthroughs of features.
• Leverage AI-based testing tools to enhance coverage and efficiency.
• Continuously improve test automation processes and coverage.

Required Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 4+ years of software testing experience, including manual and automated testing.
• 3+ years of experience with Microsoft Dynamics CRM and/or Finance.
• Familiarity with AI-driven testing tools and methodologies.
• Experience with test management tools (Azure DevOps, Jira, ALM Octane).
• Strong understanding of Dynamics 365 Sales (CE)
• Excellent communication, analytical, and problem-solving skills.
• Attention to detail and commitment to quality.
• Experience working within the SAFe framework

Preferred Experience

• SAFe certification (e.g., SAFe Tester)
• Experience in integrated environments involving CE and F&O data exchange.
• Strong understanding of Dynamics 365 modules and Finance processes.
• Background in project management, change management, or business analytics.
• Candidates located in the Washington, DC metro area or Chicago are preferred.