D365 CRM Consultant: Customization & Integrations

Infosys; Richardson (TX); On-site; USD 95,000 - 155,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

401(k) plan

Job summary

Infosys Microsoft unit is driving digital transformation with a strong partnership with Microsoft, leveraging Azure, Office 365, and Dynamics to deliver cloud solutions that boost business agility. The team, with global reach, handles cloud strategy, adoption, app development, and data migration.

As a Package Consultant 2, you will participate in requirements gathering, assist in designing ERP customization, develop and integrate features, and ensure data integrity through ETL and interfaces,

Qualifications

• Experience with Dynamics CRM and Sales modules.
• Hands-on Dynamics 365 with complex customizations and integrations.
• Proficient in plugins, workflows, .NET, JavaScript and Portals.
• Knowledge of Dataverse and best coding practices per DMM.

Responsibilities

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications.
• Contribute to solution architecture by customizing ERP package modules per business requirements.
• Develop and integrate new features, conduct code reviews, maintain codebase for stability and compliance.
• Participate in system integration by configuring interfaces, ETL processes and data flow.
• Assess ERP performance and ensure customizations comply with security and regulatory standards.
• Develop documentation for ERP customizations and deliver user training for knowledge transfer.

Skills

Dynamics CRM (Sales)

Dynamics 365 Technical

Plugins

Workflows

.NET

JavaScript

Portals

Dataverse

Azure

Power Platform

CI/CD

Azure DevOps

GitHub

Power Pages

PCF controls

Canvas Apps

Data migration

Performance tuning

Education

Bachelor’s degree

Tools

Logic Apps

Functions

Service Bus

API Management

Power Platform

Azure DevOps

GitHub

Job description

Infosys Microsoft unit is driving digital transformation with a strong partnership with Microsoft, leveraging Azure, Office 365, and Dynamics to deliver cloud solutions that boost business agility. The team, with global reach, handles cloud strategy, adoption, app development, and data migration.

As a Package Consultant 2, you will participate in requirements gathering, assist in designing ERP customization, develop and integrate features, and ensure data integrity through ETL and interfaces,