D365 CRM Consultant

Infosys; Richardson (TX); On-site; USD 95,000 - 155,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

401(k) plan

Job summary

Infosys Microsoft unit is driving digital transformation with a strong partnership with Microsoft, leveraging Azure, Office 365, and Dynamics to deliver cloud solutions that boost business agility. The team, with global reach, handles cloud strategy, adoption, app development, and data migration.

As a Package Consultant 2, you will participate in requirements gathering, assist in designing ERP customization, develop and integrate features, and ensure data integrity through ETL and interfaces,

Qualifications

• Experience with Dynamics CRM and Sales modules.
• Hands-on Dynamics 365 with complex customizations and integrations.
• Proficient in plugins, workflows, .NET, JavaScript and Portals.
• Knowledge of Dataverse and best coding practices per DMM.

Responsibilities

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications.
• Contribute to solution architecture by customizing ERP package modules per business requirements.
• Develop and integrate new features, conduct code reviews, maintain codebase for stability and compliance.
• Participate in system integration by configuring interfaces, ETL processes and data flow.
• Assess ERP performance and ensure customizations comply with security and regulatory standards.
• Develop documentation for ERP customizations and deliver user training for knowledge transfer.

Skills

Dynamics CRM (Sales)

Dynamics 365 Technical

Plugins

Workflows

.NET

JavaScript

Portals

Dataverse

Azure

Power Platform

CI/CD

Azure DevOps

GitHub

Power Pages

PCF controls

Canvas Apps

Data migration

Performance tuning

Education

Bachelor’s degree

Tools

Logic Apps

Functions

Service Bus

API Management

Power Platform

Azure DevOps

GitHub

Job description

Overview

The Infosys Microsoft unit is a key player in driving digital transformation through a robust partnership with Microsoft. We specialize in leveraging Microsoft Azure, Office 365, and Dynamics to deliver innovative cloud solutions that enhance business agility and operational efficiency. Our team of certified professionals and global presence ensure that we provide top-tier services, from cloud strategy and adoption to application development and data migration. Join us to be part of a team that is at the forefront of cloud innovation, enabling organizations to achieve more with cutting-edge Microsoft technologies.

Overview

The Infosys Microsoft unit is a key player in driving digital transformation through a robust partnership with Microsoft. We specialize in leveraging Microsoft Azure, Office 365, and Dynamics to deliver innovative cloud solutions that enhance business agility and operational efficiency. Our team of certified professionals and global presence ensure that we provide top-tier services, from cloud strategy and adoption to application development and data migration. Join us to be part of a team that is at the forefront of cloud innovation, enabling organizations to achieve more with cutting-edge Microsoft technologies.

In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below:

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
• Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
• Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
• Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
• Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
• Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer

Your Contribution To The Team

• Knowledge of ERP systems and integration techniques, along with sector focus
• The ability to handle end to end ERP package customization and implementation
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders

Required Skill And Experience

Experience in Dynamics CRM (Sales).

Dynamics 365 Technical with hands on complex Customizations and Configurations and integrations.

Need to be well versed in plugins, workflows, .Net, JavaScript and Portals.

Good knowledge on Dynamics 365 and coding best practices.

Includes design specifications, programming, problem diagnosis, debugging, testing, modification and assurance of technical requirements of computer programs per established industry practices and Customer’s Development Management Methodology (DMM).

Preferred Skill And Experience

Microsoft certifications with Dataverse experience

Azure integration experience (Logic Apps, Functions, Service Bus, API Management)

Proven enterprise-scale D365 & Power Platform architecture design experience

Advanced Power Platform ALM & CI/CD using Azure DevOps or GitHub

Experience in complex integrations with third-party and line-of-business systems

Hands-on experience with Power Pages, PCF controls, and advanced Canvas Apps

Experience handling data migration, performance tuning, and large Dataverse volumes

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.