Technical Architect: CRM, AI & Integrations

Infosys; Charlotte (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimbursement Accounts

401(k) plan

Job summary

Infosys is seeking a Package Consultant 3 to analyze complex business processes, design ERP customizations, and develop integration solutions. The role requires expertise in Agentforce and Lightning, along with strong problem-solving skills to align technical solutions with business goals.

Applicants should hold a Bachelor's degree or equivalent, with a focus on optimizing ERP architecture and workflows. The position offers comprehensive benefits, including medical and 401(k) options.

Qualifications

• Hands-on design and coding experience in Agentforce.
• Hands-on design and coding experience in Lightning.

Responsibilities

• Analyze complex business processes to identify optimization opportunities.
• Define and develop solution architecture and customization.
• Design and implement advanced customizations based on ERP capabilities.
• Develop integration workflows to connect ERP with external applications.
• Implement performance optimization strategies and compliance initiatives.
• Develop documentation for ERP customizations and lead training workshops.

Skills

Design and coding experience in Agentforce

Design and coding experience in Lightning

Education

Bachelor’s degree or foreign equivalent

Job description

Infosys is seeking a Package Consultant 3 to analyze complex business processes, design ERP customizations, and develop integration solutions. The role requires expertise in Agentforce and Lightning, along with strong problem-solving skills to align technical solutions with business goals.

Applicants should hold a Bachelor's degree or equivalent, with a focus on optimizing ERP architecture and workflows. The position offers comprehensive benefits, including medical and 401(k) options.