D365 CRM Consultant

Infosys Limited; Richardson (TX); On-site; USD 72,000 - 113,000; Full time

Benefits offered by this job

Disability insurance

Health and Dependent Care Reimburse. A

Insurance (Various)

401(k) plan

Job summary

Infosys Limited is seeking a Package Consultant 2 in the United States. You will participate in requirements gathering, contribute to ERP solution design, and develop and integrate new features across ERP modules.

The role involves configuring interfaces, ETL processes, and ensuring data flow between systems. The position emphasizes ERP customization, complex integrations, and hands-on coding while collaborating with cross-functional teams and client stakeholders.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution.
• Relocation and travel possible.
• Authorized to work in the United States without employer sponsorship.

Responsibilities

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications.
• Contribute to solution architecture design by customizing ERP modules and features.
• Develop and integrate new features into existing applications and maintain codebase.
• Participate in system integration efforts by configuring interfaces and ETL processes.
• Assess ERP performance and ensure security and regulatory compliance of customizations.
• Develop documentation for ERP customizations and deliver user training.

Skills

ERP package customization

Requirements gathering

System integration

Code development

Cross-functional collaboration

Education

Bachelor’s degree or foreign equivalent

Tools

Dataverse

Power Platform

Azure DevOps

GitHub

Logic Apps

Functions

Service Bus

API Management

Power Pages

PCF controls

Canvas Apps

Job description

Technical Skills 2

Technology|Microsoft Technologies|Microsoft Dynamics

Technical Skills 3

Technical Skills 4

Salary min

71693

Salary max

113090

Overview

The Infosys Microsoft unit is a key player in driving digital transformation through a robust partnership with Microsoft. We specialize in leveraging Microsoft Azure, Office 365, and Dynamics to deliver innovative cloud solutions that enhance business agility and operational efficiency. Our team of certified professionals and global presence ensure that we provide top-tier services, from cloud strategy and adoption to application development and data migration. Join us to be part of a team that is at the forefront of cloud innovation, enabling organizations to achieve more with cutting-edge Microsoft technologies.

In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below:

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
• Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
• Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
• Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
• Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
• Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer

Your contribution to the team:

• Knowledge of ERP systems and integration techniques, along with sector focus
• The ability to handle end to end ERP package customization and implementation
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders

Required Skill and Experience

Preferred Skill and Experience

• Microsoft certifications with Dataverse experience
• & Azure integration experience (Logic Apps, Functions, Service Bus, API Management)
• Proven enterprise‑scale D365 & Power Platform architecture design experience
• Advanced Power Platform ALM & CI/CD using Azure DevOps or GitHub
• Experience in complex integrations with third‑party and line‑of‑business systems
• Hands‑on experience with Power Pages, PCF controls, and advanced Canvas Apps
• Experience handling data migration, performance tuning, and large Dataverse volumes

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.