D365 CE/CPQ - Customer and Sales Consultant – Full-Time (Remote) – Must be USA based

Pearson Carter Limited; New York (NY); Remote; USD 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Comprehensive benefits package

Career advancement opportunities

Zusammenfassung

Pearson Carter Limited in the United States seeks a D365 CE Customer and Sales Consultant to design and implement Dynamics 365 CE solutions for Customer Service and Sales, with CPQ experience, and to mentor junior consultants. This remote full-time role focuses on engaging with clients, gathering requirements, designing solutions, and leading workshops while ensuring alignment with Microsoft standards.

Strong Power Platform knowledge and end-to-end deployment experience are required, along with

Qualifikationen

• Proven experience as a D365 CE Consultant with functional expertise in Customer Service and Sales modules.
• CPQ experience is a must.
• Strong understanding of D365 CE capabilities and the Power Platform.
• Experience delivering end-to-end D365 CE implementations for clients.
• Strong analytical, problem-solving, and communication skills.
• Experience leading workshops, solution design sessions, and mentoring junior team members.

Aufgaben

• Engage with clients to gather and analyze business requirements for Customer Service and Field Service processes.
• Design and configure Dynamics 365 CE solutions tailored to client needs in Customer Service and Sales modules.
• Provide guidance on leveraging the Power Platform, including Canvas Apps and Power Automate, to optimize business processes.
• Lead workshops, solution design sessions, and client demonstrations.
• Mentor and support junior consultants and team members on Dynamics 365 best practices.
• Review client implementations to ensure alignment with organizational and Microsoft standards.
• Collaborate with project managers, business analysts, and stakeholders to deliver high-quality solutions.
• Document functional designs, process flows, and solution architecture for client projects.

Kenntnisse

D365 CE

CPQ experience

Customer Service

Sales modules

Power Platform

Workshop leadership

Mentoring

Requirements gathering

Client engagement

Tools

Power Apps

Power Automate

Jobbeschreibung

Job Title:

D365 CE/CPQ - Customer and Sales Consultant – Full-Time (Remote) – Must be USA based

Job Overview:

We are seeking a D365 CE Customer and Sales Consultant to join our team and deliver high-impact Microsoft Dynamics 365 Customer Engagement (CE) solutions focused on Customer Service and Sales. This role is ideal for someone with deep functional expertise in D365 CE who enjoys engaging with clients, translating business requirements into scalable solutions, and mentoring junior consultants.

This role is not offering sponsorship at this time and is not taking on C2C contracts.

Responsibilities:

• Engage with clients to gather and analyze business requirements for Customer Service and Field Service processes.
• Design and configure Dynamics 365 CE solutions tailored to client needs in Customer Service and Sales modules.
• Provide guidance on leveraging the Power Platform, including Canvas Apps and Power Automate, to optimize business processes.
• Lead workshops, solution design sessions, and client demonstrations.
• Mentor and support junior consultants and team members on Dynamics 365 best practices.
• Review client implementations to ensure alignment with organizational and Microsoft standards.
• Collaborate with project managers, business analysts, and stakeholders to deliver high-quality solutions.
• Document functional designs, process flows, and solution architecture for client projects.

Experience & Skills:

• Proven experience as a D365 CE Consultant with functional expertise in Customer Service and Sales modules.
• CPQ experience is a must.
• Strong understanding of D365 CE capabilities and the Power Platform.
• Experience delivering end-to-end D365 CE implementations for clients.
• Strong analytical, problem-solving, and communication skills.
• Experience leading workshops, solution design sessions, and mentoring junior team members.

Salary & Benefits:

• Competitive compensation
• Comprehensive benefits package
• Career advancement opportunities

Location:

Full-Time (Remote)

About Pearson Carter:

Pearson Carter is the global leader in Microsoft Technology, Web, Mobile, and Software Development recruitment, specializing in Microsoft Dynamics 365 roles worldwide – www.pearsoncarter.com

Keywords:

#Dynamics365 #D365CE #CustomerService #D365Sales #PowerPlatform #CRM #Consultant #SolutionDesign #ClientEngagement #MicrosoftTechnology