D2C Sales Team Lead | Hybrid, Coaching & Growth

Banner Life Insurance; Frederick (MD); Hybrid; USD 81,000 - 110,000; Full time

Job summary

Banner Life Insurance Company is seeking a Direct to Consumer Sales Team Supervisor in Frederick, MD. You will support the D2C Sales Center Manager in guiding the sales team, ensuring compliance with life insurance licensing, and driving lead-to-sale efficiency.

The role emphasizes coaching, data-driven decisions, and collaboration with marketing to maximize revenue and customer outcomes. You will lead with transparency and accountability, manage performance, and contribute to a culture of

Qualifications

• High school diploma or equivalent.
• 2 years of college or coursework.
• 3+ years management experience in a sales/call center environment.

Responsibilities

• Support the D2C Senior Manager in day-to-day management of the D2C Sales Team.
• Coach agents weekly and provide targeted improvement suggestions.
• Ensure licensing and appointment criteria are met across 50 states.
• Collaborate with marketing to optimize lead-to-sale conversion and customer outcomes.
• Monitor performance metrics and provide regular performance feedback.

Skills

Leadership skills

Positive attitude

Results oriented

Self-starter

Customer centric

Motivational skills

Organizational skills

Communication skills

Project management

Analytical skills

Education

High school diploma

2 years of college

Tools

Microsoft Office (Word, Excel)

Job description

Banner Life Insurance Company is seeking a Direct to Consumer Sales Team Supervisor in Frederick, MD. You will support the D2C Sales Center Manager in guiding the sales team, ensuring compliance with life insurance licensing, and driving lead-to-sale efficiency.

The role emphasizes coaching, data-driven decisions, and collaboration with marketing to maximize revenue and customer outcomes. You will lead with transparency and accountability, manage performance, and contribute to a culture of