Czech-Speaking Solutions Consultant - Relocation to Sofia

Employers from Greece; United States; Remote; USD 19.000 - 35.000; Vollzeit

Benefits dieser Stelle

Competitive monthly salary

Fully paid relocation

Comprehensive health insurance

Relocation package (flight, transfer,

Zusammenfassung

Mercier Consultancy Group is seeking a Czech Speaking Solutions Consultant to join a client team in Sofia, Bulgaria. The role focuses on delivering high-quality support to Czech-speaking clients and collaborating with international colleagues to ensure seamless service delivery across channels.

You will analyze customer inquiries, resolve complex issues, and contribute to ongoing improvements of support workflows while upholding the company’s service standards.

Qualifikationen

• Native or fluent Czech required.
• English proficiency required for multinational teamwork.
• Valid EU passport to enable relocation to Bulgaria.

Aufgaben

• Deliver exceptional support to Czech-speaking clients, resolving inquiries.
• Maintain high customer satisfaction with accurate, timely solutions across channels.
• Collaborate with international teams to ensure seamless service delivery and continuous improvement of workflows.
• Analyze customer feedback to identify trends and contribute to support strategy.
• Document interactions in the CRM system and uphold quality standards.

Kenntnisse

Czech language (native/fluent)

English proficiency

EU passport

Relocation willingness

Jobbeschreibung

Mercier Consultancy Group is seeking a Czech Speaking Solutions Consultant to join a client team in Sofia, Bulgaria. The role focuses on delivering high-quality support to Czech-speaking clients and collaborating with international colleagues to ensure seamless service delivery across channels.

You will analyze customer inquiries, resolve complex issues, and contribute to ongoing improvements of support workflows while upholding the company’s service standards.