Cybersecurity Relationship Manager (IT Specialist IV)

Information Technology Services, Office of; City of Albany (NY); Vor Ort; USD 90.000 - 110.000; Vollzeit

Zusammenfassung

The Information Technology Specialist 4 serves as a Customer Relationship Manager for the New York State Security Operations Center (NYSOC), coordinating onboarding and ongoing subscriber relationships with local and state government entities.

The role sits within the Chief Information Security Office and Cyber Command Center and requires strong organization and customer service alongside solid cybersecurity knowledge.

Qualifikationen

• Six years of information technology, cyber security, or information assurance experience.
• Excellent organizational and customer service skills.
• Solid understanding of cybersecurity and NYSOC service offerings.
• Ability to work with independence aligned with agency and upper-level management strategic direction.

Kenntnisse

Organizational skills

Customer service

Cybersecurity understanding

Independent work

Ausbildung

Bachelor's degree or higher

Associate degree with CS credits as substitution

Jobbeschreibung

The Information Technology Specialist 4 serves as a Customer Relationship Manager for the New York State Security Operations Center (NYSOC), coordinating onboarding and ongoing subscriber relationships with local and state government entities.

The role sits within the Chief Information Security Office and Cyber Command Center and requires strong organization and customer service alongside solid cybersecurity knowledge.