Cybersecurity Operations Lead - Falcon Complete & CTEM

Robotics Technologies LLC; San Diego (CA); On-site; USD 89,000 - 126,000; Full time

Job summary

Robotics Technologies LLC in San Diego, CA seeks a Cybersecurity Operations Manager to lead the deployment and ongoing operations of CrowdStrike services, including Falcon Complete, CTEM, and Falcon Guardian. You will coordinate cross-functional delivery, governance, and incident response.

The role focuses on operational readiness, executive reporting, and continuous improvement of security operations. On-site work in San Diego is expected for a 12-month engagement with possible extension.

Responsibilities

• Lead implementation, onboarding, and operational transition of CrowdStrike services.
• Act as the primary operational contact for Falcon Complete and coordinate critical incident escalations.
• Manage service reviews, follow-up actions, recommendations, and issue resolution.
• Coordinate implementation activities, dependencies, risks, and delivery with Atos and internal teams.
• Lead day-to-day operations and administration of CTEM and Falcon Guardian / AIDR.
• Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement.
• Collaborate with infrastructure, endpoint, identity, cloud, and application teams to resolve security issues.
• Establish security governance, operational reviews, escalation paths, and service management processes.
• Lead weekly operational meetings and monthly service reviews.
• Maintain RAID logs, project roadmaps, RACI matrices, and escalation models.
• Prepare executive dashboards, status reports, and remediation tracking reports.
• Improve security operations, incident response, and threat management processes.
• Coordinate knowledge transfer and prepare operational-readiness documentation.
• Ensure proper transition of CrowdStrike services into steady-state operations.
• Communicate technical issues, business impact, risks, and recommendations to stakeholders.

Job description

Robotics Technologies LLC in San Diego, CA seeks a Cybersecurity Operations Manager to lead the deployment and ongoing operations of CrowdStrike services, including Falcon Complete, CTEM, and Falcon Guardian. You will coordinate cross-functional delivery, governance, and incident response.

The role focuses on operational readiness, executive reporting, and continuous improvement of security operations. On-site work in San Diego is expected for a 12-month engagement with possible extension.