Cyber Threat Intelligence Analyst - AI-Driven

CrowdStrike Inc.; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Market-leading compensation

Equity awards

Wellness programs

Paid parental and adoption leave

Professional development

Job summary

CrowdStrike is seeking a Falcon Intel Recon Analyst to directly support cyber threat customers and maximize the value of the Intelligence product, ensuring success and renewals. You will interface between Falcon Intel Recon clients and CrowdStrike’s intelligence team to enable effective use of cyber threat intelligence.

Ideal candidates have hands-on dark web intelligence experience, strong customer engagement skills across technical and executive levels, and a proven ability to manage multiple

Qualifications

• Working knowledge of cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycle.
• Good written, verbal communication skills in English
• Working knowledge of cyber threat intelligence terminology, key concepts, and analysis
• Basic understanding of the dark and deep web ecosystems, including actors, forums, and leak sites
• Adaptable and willing to learn new technologies
• Customer service attitude and willingness to help and problem-solve with customers
• Ability to operate independently and with little direction.
• Ability to present and explain technology to people with less technical knowledge
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Must be able to thrive in a fast paced, high stress start up environment and able to create customer solutions with limited resources
• Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security

Responsibilities

• Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships.
• Quickly triage and elevate noteworthy findings from Falcon Intelligence Recon to the respective customers
• Guide customers through Falcon Intelligence Recon findings and providing subject matter expertise
• Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer’s feedback, feature requests, and overall satisfaction is conveyed and accounted for
• Travel: Minimal to light travel (25%)

Skills

cyber threat intelligence

English communication

adaptability

customer service mindset

independent work

technical presentation

AI-powered decision making

Tools

AI tools

Job description

CrowdStrike is seeking a Falcon Intel Recon Analyst to directly support cyber threat customers and maximize the value of the Intelligence product, ensuring success and renewals. You will interface between Falcon Intel Recon clients and CrowdStrike’s intelligence team to enable effective use of cyber threat intelligence.

Ideal candidates have hands-on dark web intelligence experience, strong customer engagement skills across technical and executive levels, and a proven ability to manage multiple