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Lockheed Martin Rotary and Mission Systems in Virginia is seeking an IT professional to provide Tier I/II support for the integrated watchfloor within a 24/7 environment. You will act as the single point of contact between the service provider and operational users, logging, diagnosing, and resolving incidents using knowledge bases while escalating when needed.
The role requires rotating 12-hour shifts and a proactive approach to incident management, with emphasis on documentation and knowledge
Lockheed Martin Rotary and Mission Systems in Virginia is seeking an IT professional to provide Tier I/II support for the integrated watchfloor within a 24/7 environment. You will act as the single point of contact between the service provider and operational users, logging, diagnosing, and resolving incidents using knowledge bases while escalating when needed.
The role requires rotating 12-hour shifts and a proactive approach to incident management, with emphasis on documentation and knowledge