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Lockheed Martin Rotary and Mission Systems is seeking a seasoned professional to provide Tier I/II support for the integrated watchfloor in a 24×7×365 environment. You will act as the SPOC between the service provider and operational users, logging and prioritizing incidents, performing initial diagnoses, and escalating when needed.
You will maintain 24×7×365 coverage via rotating 12‑hour shifts and contribute to knowledge base expansion through documented troubleshooting steps.
Lockheed Martin Rotary and Mission Systems is seeking a seasoned professional to provide Tier I/II support for the integrated watchfloor in a 24×7×365 environment. You will act as the SPOC between the service provider and operational users, logging and prioritizing incidents, performing initial diagnoses, and escalating when needed.
You will maintain 24×7×365 coverage via rotating 12‑hour shifts and contribute to knowledge base expansion through documented troubleshooting steps.