Cyber & MPL: Complex Claims Specialist

CNA Insurance; Florida; On-site; USD 54,000 - 103,000; Full time

Job summary

CNA Insurance seeks a Complex Claims Specialist to join our Cyber, Technology, Media, MPL, and Fidelity claim team. You will handle low to moderate complexity commercial claims across primary and excess policies, focusing on timely investigations, coverage verification, and effective settlements.

Ideal candidates have strong communication, an investigative mindset, and experience in cyber/tech or MPL claims. Juris JD a plus, licensed adjuster preferred.

Qualifications

• Bachelor’s degree or equivalent experience.
• Juris Doctor (JD) preferred.
• Insurance Adjuster License within 90 days where applicable.
• CPCU designation a plus.

Responsibilities

• Investigates and resolves claims with low to moderate complexity and exposure.
• Verifies coverage and reserves per policy language.
• Communicates with insureds, claimants, and partners with timely updates.
• Gathers information and works with experts to determine claim facts.
• Negotiates settlements within authority and escalates when needed.
• Maintains documentation and compliance with regulatory guidelines.

Job description

CNA Insurance seeks a Complex Claims Specialist to join our Cyber, Technology, Media, MPL, and Fidelity claim team. You will handle low to moderate complexity commercial claims across primary and excess policies, focusing on timely investigations, coverage verification, and effective settlements.

Ideal candidates have strong communication, an investigative mindset, and experience in cyber/tech or MPL claims. Juris JD a plus, licensed adjuster preferred.