Cyber Defense Operations Controller

Amentum; Colorado Springs (CO); On-site; USD 150,000 - 180,000; Full time

Job summary

Amentum is seeking a Cybersecurity Operations Controller to oversee health, stability, and continuous operation of critical IT security infrastructure at DoD facilities. You will monitor, coordinate, and report on operational status across complex environments and lead incident management.

The role requires strong communication with senior leadership, 24/7 support capability, and adherence to ITIL practices.

Qualifications

• Must have 6 or more years of general (full-time) work experience.
• Must have 4 or more years of directly related IT operations management, NCC, or EOC experience.
• Must have 6 or more months in a management or leadership role.
• Must have IT Operational Management across multiple enterprise environments, including DoD and commercial.
• Must understand ITIL best practices (incident, problem, change, release management).
• Must be familiar with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView).
• Must have 8570 or 8410 compliant certifications.
• Must have or obtain an active DoW Secret Security Clearance.

Responsibilities

• Coordinate operational security activities, monitoring, and change management.
• Monitor system health, availability, and performance using monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations; ensure escalation and resolution.
• Lead incident and problem management, including root cause analysis.
• Document service interruptions (ASIs) and maintain operational logs.
• Provide 24/7 mission support during shift-based operations, including nights and weekends.
• Support operational reporting to improve situational awareness and mission readiness.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes and minimize cybersecurity risk.
• Ensure compliance with processes and Systems Engineering principles.
• Communicate status to stakeholders and senior leadership.
• Drive continuous improvement in cybersecurity operations.

Skills

IT operations management

Leadership

Communication

ITIL practices

Monitoring tools

Education

Bachelor's degree in Computer Science/Information Technology

ITIL Certification

8570/8410 compliant certifications

Tools

SolarWinds

Splunk

Netcool

HP OpenView

Job description

Amentum is seeking a Cybersecurity Operations Controller to oversee health, stability, and continuous operation of critical IT security infrastructure at DoD facilities. You will monitor, coordinate, and report on operational status across complex environments and lead incident management.

The role requires strong communication with senior leadership, 24/7 support capability, and adherence to ITIL practices.