Cybersecurity Operations Controller MDX - SSFB/HSV

Amentum; Huntsville (AL); In loco; USD 150.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

Paid time off and holidays

401(k) matching

Descrizione del lavoro

Amentum is seeking a Cybersecurity Operations Controller to ensure health, stability, and continuous operation of critical IT security infrastructure in support of DoD enterprise systems. You will monitor, coordinate, and report on operational status, drive automation, and lead change and incident management across shifts.

The role requires hands-on leadership, strong communication with senior leadership, and collaboration with government stakeholders.

Competenze

• 6+ years of general full-time work experience.
• 4+ years of IT operations management or NCC/EOC roles.
• 6+ months of leadership experience.
• Experience spanning multiple enterprise environments including DoD and commercial.
• Deep understanding of ITIL framework and best practices.
• Familiar with enterprise monitoring tools (SolarWinds, Splunk, Netcool, HP OpenView).
• 1+ 8570 or 8410 compliant certifications.
• Active DoW Secret Security Clearance.

Mansioni

• Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management.
• Monitor enterprise operations for system health, availability, and performance using monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution.
• Lead incident and problem management activities, including root cause analysis.
• Track and document scheduled and unscheduled service interruptions (ASIs).
• Maintain operational documentation, daily activity logs, and cybersecurity registers.
• Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
• Support operational reporting and analysis to improve situational awareness and mission readiness.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes, minimizing risk to cybersecurity services.
• Ensure team compliance with processes, procedures, and Systems Engineering principles.
• Communicate status and health to senior leadership.
• Drive continuous improvement initiatives within cybersecurity operations.

Conoscenze

Leadership

ITIL knowledge

Security operations

Incident management

Change management

Monitoring tools

Formazione

Bachelor's degree

ITIL Certification

Strumenti

SolarWinds

Splunk

Netcool

HP OpenView

Descrizione del lavoro

Position Title: Cybersecurity Operations Controller

Location: Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL

Relocation Assistance: None available at this time

Remote/Telework: NO - Not available for this position

Clearance Type: DoW Secret

Shift: Day shift

Travel Required: Up to 10% of the time

Description of Duties:

The Cybersecurity Operations Controller is part of Amentum’s Missile Defense Division and directly supports the Missile Defense Agency (MDA).

The Cybersecurity Operations Controller ensures the health, stability, and continuous operation of critical IT security infrastructure. This role plays a vital role in situational awareness and operational continuity for mission-critical enterprise systems and services across the Department of Defense. The ideal candidate brings a proactive approach to monitoring, coordinating, and reporting on operational status across complex IT environments. The Ops Controller oversees day-to-day security operations, drives best practices, promotes automation, and champions continual service improvement initiatives to optimize security operations and reduce organizational risk.

Key Responsibilities

• Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management.
• Monitor enterprise operations for system health, availability, and performance using various monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution.
• Lead incident and problem management activities, including root cause analysis and remediation.
• Track and document scheduled and unscheduled service interruptions (Authorized Service Interruptions – ASIs).
• Maintain operational documentation, daily activity logs, and cybersecurity registers.
• Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
• Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes, minimizing risk to cybersecurity services.
• Ensure team compliance with processes, procedures, and Systems Engineering principles.
• Communicate status and operational health to stakeholders, including senior leadership.
• Drive continuous improvement initiatives within cybersecurity operations.

The successful candidate will:

• Have strong verbal and written communication skills
• Be able to interact effectively with senior leadership.

Basic Requirements

• Must have 6, or more, years of general (full-time) work experience
  • May be reduced with completion of advanced education
• Must have 4, or more, years of directly related experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles.
• Must have 6, or more, months of experience working in a management or leadership role
• Must have IT Operational Management experience spanning multiple enterprise environments, including DoD and commercial.
• Must have a deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management.
• Must be familiar with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.).
• Must have 1, or more, 8570 or 8410 compliant certifications
• Must have, or obtain, an active DoW Secret Security Clearance

Desired Requirements

• Have a Bachelor’s degree, or higher, in computer science, Information Technology,
• Have experience in a specific industry (e.g., MDA, DoD IT Operations).
• Have project management experience.
• Have an ITIL Strategic Leader certification.
• Have 1, or more, certifications
  • ITIL Certification (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional)
  • Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator – Associate)

Compensation Details

$150,000 – $180,000

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.