CX Strategy & Growth Intern - Sales, Service & Marketing

PwC; Houston (TX); On-site; USD 84,000 - 202,000; Full time

Job summary

PwC's Advisory practice invites a Management Consulting - Sales, Service and Marketing - Senior Associate Intern to engage clients and enhance customer strategies. You will support teams on projects, perform basic tasks, and research while learning PwC methodologies.

The role emphasizes learning, initiative, and contributing to client value through customer-centric approaches. Opportunity to develop skills in customer journey analysis, data-driven service design, and trend analysis within a

Qualifications

• MBA degree is required or currently pursuing.
• At least 3 years of experience.
• MBA candidates who are one year from graduation are preferred.

Responsibilities

• Support teams in delivering client-focused solutions in sales, service, and marketing.
• Participate in customer journey analysis to enhance customer experience strategies.
• Assist in developing customer-centric strategies to drive loyalty and satisfaction.
• Engage in customer data management to improve service design and performance.
• Conduct trend analysis to identify opportunities for enhancing customer relations.
• Collaborate with team members to foster a culture of continuous improvement.
• Apply analytical thinking to solve complex problems and contribute to project goals.
• Observe and learn from PwC professionals to gain exposure to PwC's practices.
• Contribute to creating innovative customer experience designs through teamwork.

Skills

Analytical thinking

Trend analysis

Customer data management

Customer experience design

Change management

Education

MBA

Job description

PwC's Advisory practice invites a Management Consulting - Sales, Service and Marketing - Senior Associate Intern to engage clients and enhance customer strategies. You will support teams on projects, perform basic tasks, and research while learning PwC methodologies.

The role emphasizes learning, initiative, and contributing to client value through customer-centric approaches. Opportunity to develop skills in customer journey analysis, data-driven service design, and trend analysis within a