CX & Sales Strategy Intern — Advisory & Analytics

PwC; Atlanta (GA); On-site; USD 84,000 - 202,000; Full time

Job summary

PwC's Advisory practice in Atlanta is seeking a Management Consulting - Sales, Service and Marketing - Senior Associate Intern. You will join a dynamic team to learn PwC's methodologies while supporting client projects focused on customer strategies, service design, and performance improvements.

This internship offers hands-on exposure to customer journey analysis, data-driven insights, and the development of customer-centric strategies aimed at boosting loyalty and satisfaction.

Qualifications

• MBA degree required or in progress.
• 3+ years of experience.
• MBA candidates must be within one year of graduation at application time.

Responsibilities

• Supporting teams in delivering client-focused solutions in sales, service, and marketing.
• Participating in customer journey analysis to enhance customer experience strategies.
• Assisting in the development of customer-centric strategies to drive loyalty and satisfaction.
• Engaging in customer data management to improve service design and performance optimization.
• Conducting trend analysis to identify opportunities for enhancing customer relations.
• Collaborating with team members to embrace change and foster a culture of continuous improvement.
• Applying analytical thinking to solve complex problems and contribute to project goals.
• Observing and learning from experienced professionals to gain PwC practices exposure.
• Contributing to innovative customer experience designs through curiosity and teamwork.

Skills

AI capabilities

Analytical thinking

Trend analysis

Customer data management

CX strategy

Change management

Client-focused initiatives

Strategy execution

Education

Master of Business Administration

Job description

PwC's Advisory practice in Atlanta is seeking a Management Consulting - Sales, Service and Marketing - Senior Associate Intern. You will join a dynamic team to learn PwC's methodologies while supporting client projects focused on customer strategies, service design, and performance improvements.

This internship offers hands-on exposure to customer journey analysis, data-driven insights, and the development of customer-centric strategies aimed at boosting loyalty and satisfaction.