CX Project Manager — Global Lead (Onsite)

Energy Jobline ZR; Richardson (TX); On-site; USD 83,000 - 96,000; Full time

Benefits offered by this job

Weekly pay

Medical benefits

Dental benefits

Vision benefits

Job summary

PrideStaff in North Dallas is seeking an IT Project Manager to lead CX projects, manage schedules and budgets, and coordinate global cross-functional teams. The role requires a strong PM background with CRM/portals experience and proficiency in Agile, Scrum, and Waterfall methods.

The position is onsite in Richardson, TX with weekly pay and PrideStaff benefits. PMP is a nice-to-have credential and performance-focused culture is emphasized.

Qualifications

• Bachelor’s degree + 5+ years of PM experience with CX solutions (CRM, portals).
• Strong grounding in Agile, Scrum, and Waterfall frameworks.
• Proficiency in PM software (Asana, Trello, MS Project) and budget management.
• Excellent stakeholder communication skills across all organizational levels.

Responsibilities

• Project Execution: Build and maintain detailed plans, schedules, and budgets.
• Team Leadership: Coordinate cross-functional, on- and off-shore teams to meet deadlines.
• Risk & Stakeholders: Mitigate risks, resolve conflicts, and lead status/steering meetings.

Skills

Agile

Scrum

Waterfall

Budget management

Stakeholder communication

Asana

Trello

MS Project

CX solutions

PM leadership

Education

Bachelor’s degree

Tools

Asana

Trello

MS Project

Job description

PrideStaff in North Dallas is seeking an IT Project Manager to lead CX projects, manage schedules and budgets, and coordinate global cross-functional teams. The role requires a strong PM background with CRM/portals experience and proficiency in Agile, Scrum, and Waterfall methods.

The position is onsite in Richardson, TX with weekly pay and PrideStaff benefits. PMP is a nice-to-have credential and performance-focused culture is emphasized.