CX IT Project Manager - CRM & Self-Service Delivery (Onsite)

Global Technical Talent, Inc.; Richardson (TX); Sur place; USD 76 000 - 96 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Vision Insurance

Dental Insurance

401k

Résumé du poste

Talentify is seeking an IT Project Manager in Richardson, TX to lead customer-facing solution implementations from planning through deployment. The role requires 5 years of project management experience delivering CX solutions (CRM and self-service portals), and the ability to coordinate cross-functional teams.

This onsite, 5-month contract offers $55–$70 per hour in USD. Responsibilities include developing plans and budgets, identifying risks, and keeping stakeholders informed to ensure

Qualifications

• 5 years of Project Management experience leading full lifecycle CX solutions implementations.
• Experience with CRM and Self-Service Portals.
• Bachelor's degree required.

Responsabilités

• Develop and maintain detailed project plans, timelines, and budgets.
• Coordinate the activities of cross-functional teams to ensure project requirements and deadlines are met.
• Identify and manage project risks and issues to minimize disruptions.
• Communicate project status and progress to stakeholders at all levels.
• Facilitate project meetings, including kick-off meetings, status updates, and steering committee reviews.
• Resolve conflicts and address challenges that arise during project execution.

Connaissances

Project management

Agile methodologies

Budget management

Communication skills

Cross-functional teamwork

Offshore coordination

Formation

Bachelor's degree

Outils

Asana

Trello

Microsoft Project

Description du poste

Talentify is seeking an IT Project Manager in Richardson, TX to lead customer-facing solution implementations from planning through deployment. The role requires 5 years of project management experience delivering CX solutions (CRM and self-service portals), and the ability to coordinate cross-functional teams.

This onsite, 5-month contract offers $55–$70 per hour in USD. Responsibilities include developing plans and budgets, identifying risks, and keeping stakeholders informed to ensure