CX & Admin Coordinator — In-Office (San Diego)

Luxury Bath Technologies; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

American Bathroom Remodelers in San Diego, CA seeks a dependable Customer Experience & Administrative Coordinator to support sales, marketing, operations, and administrative teams. You will manage appointments and maintain CRM records while assisting with daily tasks.

You’ll handle calls, texts, and emails, follow up with leads, and help keep calendars organized. This office-based role values initiative, adaptability, and strong people skills.

Qualifications

• Customer-focused communication skills (phone, text, email).
• Experience with CRM systems and scheduling tools preferred.
• Strong organizational skills with attention to details.
• Ability to juggle multiple priorities and meet deadlines.

Responsibilities

• Answer and respond to customer inquiries via phone, text, and email.
• Follow up with leads and manage follow-through on actions.
• Schedule, confirm, reschedule, and manage customer appointments.

Skills

Phone skills

CRM proficiency

Organized

Detail-oriented

Multi-tasking

Tech-savvy

Job description

American Bathroom Remodelers in San Diego, CA seeks a dependable Customer Experience & Administrative Coordinator to support sales, marketing, operations, and administrative teams. You will manage appointments and maintain CRM records while assisting with daily tasks.

You’ll handle calls, texts, and emails, follow up with leads, and help keep calendars organized. This office-based role values initiative, adaptability, and strong people skills.