Cvent & Onsite Event Technology Specialist

Infinix Global Meetings & Events; Plano (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Infinix Global Meetings & Events is seeking an event technology specialist to provide expert support for registration, mobile app configuration, OnArrival, and badge printing across client programs. You will help ensure seamless onsite delivery and high-quality technology support from planning through program execution.

The role involves building Cvent websites, configuring attendee content, and coordinating testing, QA, and readiness activities to support successful events.

Qualifications

• Bachelor’s degree in hospitality, meetings and events, information systems, business, or related field preferred.
• Two to three plus years of experience in event technology, registration management, Cvent builds, onsite registration, meeting operations, or related client support preferred.
• Cvent certification is a plus.

Responsibilities

• Build and support Cvent registration websites, including attendee types, registration paths, custom fields, logic, confirmation language, and launch testing.
• Configure and maintain mobile app components, attendee-facing content, agenda details, push notification support, and related app QA as scoped.
• Support OnArrival and badge printing setup, including badge stock coordination, equipment planning, check-in workflows, onsite role planning, and test plans.
• Assist with onsite registration management, attendee issue escalation, badge reprints, registration flow support, and technology troubleshooting during programs as needed.
• Support lead retrieval setup, exhibitor or sponsor technology needs, onsite staffing, and post-program follow-up when included in scope.
• Support attendee data structure, data imports, list management, reporting needs, and data quality checks for assigned programs.
• Create and maintain testing scripts, QA checklists, launch readiness trackers, issue logs, backup plans, and escalation notes for technology-supported programs.
• Clarify technology scope, timelines, dependencies, client decisions, and ownership for events that require it.
• Provide consultative input during proposal development or planning when registration, app, OnArrival, lead retrieval, complex attendee data, or onsite technology support is in scope.
• Document scope changes, timing concerns, risks, and budget-impacting technology requests for review and approval before changes are completed.
• Maintain reusable templates, build standards, QA practices, and internal documentation to improve consistency and scalability.
• Keep up with industry technology updates and trends.
• Other responsibilities as assigned.

Skills

Attention to detail

Communication skills

Excel

Documentation

Education

Bachelor’s degree in hospitality, meetings and events, information systems, business, or related field

Tools

Cvent registration tools

Mobile app tools

OnArrival

Badge printing

Job description

Infinix Global Meetings & Events is seeking an event technology specialist to provide expert support for registration, mobile app configuration, OnArrival, and badge printing across client programs. You will help ensure seamless onsite delivery and high-quality technology support from planning through program execution.

The role involves building Cvent websites, configuring attendee content, and coordinating testing, QA, and readiness activities to support successful events.