Customs Trade Coordinator - Remote-Eligible & Fast-Paced

FedEx Corporation; Town of Tonawanda (NY); Hybrid; USD 30,000 - 31,000; Full time

Benefits offered by this job

Paid Training Provided

Job summary

FedEx Logistics in New York is seeking an entry-level Import Coordinator to coordinate US Customs documentation and provide high-level customer service. You will classify goods, process import paperwork, and ensure compliance with all regulations.

The role requires 6 months of work experience, a High School diploma or GED, and strong MS Office/Outlook skills with excellent verbal and written communication. Remote/hybrid work is possible with some in-office days.

Qualifications

• HS Diploma or GED required; no industry experience required; minimum 6 months work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and Outlook.
• Excellent communication skills, verbal and written.
• Ability to work independently with minimum supervision.
• Interact with customers, carriers, brokers, government agencies, internal staff.

Responsibilities

• Coordinate documentation for US Customs/Government agencies for entry of goods.
• Provide impeccable customer service.
• Data entry and processing of import documentation for submission to US Customs.
• Maintain and keep current all shipment documentation.
• Adhere to international importing/exporting regulations.
• Work with internal staff, FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Handle time sensitive work.

Skills

Data entry

Customer service

Communication skills

Independence

Interpersonal skills

Education

High school diploma or GED

Tools

MS Office

Outlook

Job description

FedEx Logistics in New York is seeking an entry-level Import Coordinator to coordinate US Customs documentation and provide high-level customer service. You will classify goods, process import paperwork, and ensure compliance with all regulations.

The role requires 6 months of work experience, a High School diploma or GED, and strong MS Office/Outlook skills with excellent verbal and written communication. Remote/hybrid work is possible with some in-office days.