Customs Trade Coordinator - Hybrid/Remote Role

FedEx Logistics; Phoenix (AZ); Hybrid; USD 42,000 - 66,000; Full time

Job summary

FedEx Logistics seeks an Imports Coordinator in Phoenix to manage US customs documentation, classifying goods for release, and processing import-related filings. You will ensure accurate records, deliver superior customer service, and collaborate with carriers, brokers, and internal teams.

The role requires MS Office proficiency, strong communication, and the ability to work across multiple systems in a fast-paced, hybrid environment.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum 6 months work experience preferred.
• Data entry/keyboard experience required.
• Proficiency in MS Office and Outlook.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service to importers and carriers.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff book, or internet.
• Data entry and processing of import-related documentation for submission to US Customs and PGA’s.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work with internal staff, carriers, brokers, government agencies, and customers to deliver high-level service.
• Process agency brokerage shipments and may handle remote filings.

Skills

Data entry

MS Office

Communication

Time management

Problem solving

Customer service

Education

HS Diploma or GED

Job description

FedEx Logistics seeks an Imports Coordinator in Phoenix to manage US customs documentation, classifying goods for release, and processing import-related filings. You will ensure accurate records, deliver superior customer service, and collaborate with carriers, brokers, and internal teams.

The role requires MS Office proficiency, strong communication, and the ability to work across multiple systems in a fast-paced, hybrid environment.