Customs Trade Coordinator — Hybrid, Evening Shift

FedEx Logistics; Memphis, Northern (TN, KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

FedEx Logistics in Memphis, TN is seeking an import coordinator to manage documentation for US customs, classify goods, and process agency shipments. You will provide impeccable customer service and collaborate with internal teams to ensure timely, compliant deliveries.

Requirements include a HS diploma or GED and data entry/MS Office skills. The role is hybrid with strong onsite needs during training and after onboarding; candidates must live within 50 miles of Memphis, TN 38116.

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and Outlook using multiple screens and windows.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work with internal staff, departments, FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Other duties as assigned. Paid Training Provided.

Skills

Communication skills

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Problem solving

Data entry

MS Office

Education

High School Diploma or GED

Tools

MS Office

Outlook

Job description

FedEx Logistics in Memphis, TN is seeking an import coordinator to manage documentation for US customs, classify goods, and process agency shipments. You will provide impeccable customer service and collaborate with internal teams to ensure timely, compliant deliveries.

Requirements include a HS diploma or GED and data entry/MS Office skills. The role is hybrid with strong onsite needs during training and after onboarding; candidates must live within 50 miles of Memphis, TN 38116.