Customs Trade Agent – Evening Shift (Hybrid)

FedEx Logistics; Jonesboro (AR); Hybrid; USD 23,000 - 32,000; Full time

Job summary

FedEx Logistics is seeking a detail-oriented person to coordinate documentation for US Customs and related government agencies. You will ensure proper classification for customs release, perform data entry for import Documentation, and maintain records with accuracy.

The role includes high-volume, time-sensitive work, strong customer service, and collaboration with internal teams. Training is provided, and the position is hybrid with onsite requirements during training.

Qualifications

• HS Diploma or GED required.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned. Paid Training Provided.

Skills

Data entry

MS Office

Communication skills

Organizational skills

Self-motivation

Education

HS Diploma or GED

Tools

Outlook

Job description

FedEx Logistics is seeking a detail-oriented person to coordinate documentation for US Customs and related government agencies. You will ensure proper classification for customs release, perform data entry for import Documentation, and maintain records with accuracy.

The role includes high-volume, time-sensitive work, strong customer service, and collaboration with internal teams. Training is provided, and the position is hybrid with onsite requirements during training.