Customs Import Specialist I

American President Lines; Des Plaines (IL); On-site; USD 27,317 - 34,150; Full time

Benefits offered by this job

Competitive Paid Time Off

401(k) with company match

Health insurance with discounts

Prescription, dental and vision

Life, accident and disability coverage

Tuition reimbursement program

Job summary

CEVA Logistics is hiring a Customs Import Specialist I to support internal and external customers with shipment details, quotations, and documentation. You will arrange space on flights and other transport modes, ensure timely processing, and maintain accurate records throughout the shipment lifecycle.

The role requires a high school diploma or GED and minimal prior experience, with proficiency in Microsoft Office and data entry.

Qualifications

• High School Diploma or GED required.
• Less than one year related experience.
• Proficient with Microsoft Office and data entry.
• Able to follow policies and regulations.

Responsibilities

• Develop and provide excellent customer service to internal and external customers; advise of shipment details and provide quotations.
• Oversee shipment transportation by arranging, booking, and confirming space on flights, freight, cargo, and other transportation methods.
• Complete documentation for receipt of shipments, or review documentation to correctly process shipments.
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Secure necessary documentation when incomplete information is provided; may involve more limited or first reviews.
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available. Index and create tracking files to initiate clearance process, once documents are received.
• Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
• Assist in coordination and communication of release to carrier, internal or external customer.

Skills

Customer service

Data entry

Typing skills

Microsoft Office

Education

High School Diploma or GED

Job description

Customs Import Specialist I

Pay Rate: $19.83 to $24.79

Responsibilities

• Develop and provide excellent customer service to internal and external customers; advise of shipment details and provide quotations.
• Oversee shipment transportation by arranging, booking, and confirming space on flights, freight, cargo, and other transportation methods.
• Complete documentation for receipt of shipments, or review documentation to correctly process shipments.
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Secure necessary documentation when incomplete information is provided; may involve more limited or first reviews.
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available. Index and create tracking files to initiate clearance process, once documents are received.
• Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
• Assist in coordination and communication of release to carrier, internal or external customer.

Qualifications

• Education: High School Diploma or GED; Less than one year related experience.
• Credentials: Professional certification may be required in some areas.
• Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications; Accurate typing skills and/or data entry skills; Ability to add, subtract, multiply and divide.
• Characteristics: Responds promptly and professionally to customer needs; Identifies and resolves problems in a timely manner; Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment.

Benefits

• Competitive Paid Time Off
• 401(k) with company match
• Health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including pet insurance
• Prescription, dental and vision coverage
• Company paid life insurance, accident insurance, short- and long-term disability coverage, and employee assistance plan
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan
• Tuition reimbursement program

Equal Opportunity Employer

CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.