C Crew Operations Supervisor - Liberty, MO

American President Lines; Liberty (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

401(k)

Health insurance

Discount program

Life insurance

Disability insurance

Tuition reimbursement

Holidays

Job summary

CEVA Logistics in Liberty, MO is seeking a C Crew Operations Supervisor to oversee transportation, customs processes, and documentation for imported and exported products. You will ensure first-rate customer service and compliance with federal regulations.

This role requires four years of related experience, supervisory experience, and strong Microsoft Office skills. You will lead staff, manage performance, and coordinate with the operations manager on progress and issues.

Qualifications

• High School Diploma or GED with four years of related experience.
• At least one year of supervisory experience.
• Preferred: Bachelor’s degree in related field or equivalent combination of work experience and education.

Responsibilities

• Provide excellent customer service to internal and external customers for shipments, receipt, and documentation.
• Supervise staff and assist in training, staff performance management, and retention.
• Conduct staff meetings to assess status and discuss improvements and new developments.
• Oversee performance statistics and ensure compliance with regulations.

Skills

Microsoft Office

Internet

Software applications

Education

High School Diploma or GED

Bachelor’s Degree in International Business, Logistics, Supply Chain Management, Transportation, Finance, or related discipline

Job description

C Crew Operations Supervisor - Liberty, MO

YOUR ROLE

The C Crew Operations Supervisor oversees transportation and customs processes, providing customer service for the shipment, receipt and documentation of imported and exported products in accordance with federal and foreign regulations.

Key responsibilities include:

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide responsible supervision and control for all departmental activities; assist in retention, training, and staff performance management.
• Conduct staff meetings to assess overall status, discuss improvement ideas, and inform staff of new developments.
• Oversee performance statistics.
• Establish, monitor, and revise policies, procedures and service standards for customs clearance operations as mandated by applicable regulations.
• Communicate with operations manager regarding progress, problems, or issues.
• Maintain a flexible work schedule, including outside normal business hours and after‑hours on‑call rotation.
• Effectively participate in or supervise department projects related to the assigned area of responsibility.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High School Diploma or GED; minimum four years of related experience; minimum one year supervisory experience.
• Preferred: Bachelor’s Degree in International Business, Logistics, Supply Chain Management, Transportation, Finance, or related discipline; or equivalent combination of work experience and education. Three years of industry experience preferred.
• Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; some professional certifications may be required.
• Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Characteristics: Ability to allocate work assignments; proven experience in problem analysis, presentation of alternatives, and implementation of solutions; ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals.

WHAT DO WE HAVE TO OFFER?

• Competitive Paid Time Off.
• 401(k) with company match.
• Comprehensive health insurance coverage.
• Employee benefits platform offering discounts on gym memberships and a range of retail, travel, car, and hospitality brands.
• Additional benefits: life insurance, accident insurance, short- and long-term disability coverage, employee assistance plan, voluntary benefits including critical illness and identity theft & legal plan.
• Flexible Paid Time Off programs and company paid holidays.
• Tuition reimbursement program.

Equal Employment Opportunity

CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.