Customs Entry Writer

QUICK USA; Atlanta (GA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Performance bonus beginning from the 2

Medical, Dental, Vision, Life after 90

401(k) after 90 days

Job summary

QUICK USA in Atlanta, GA is seeking a full-time Customs Entry Writer to support import operations. You will handle customs entries, coordinate shipments, and ensure accurate documentation and billing while complying with U.S. Customs regulations.

The role requires experience in freight forwarding or logistics, strong customer service, and the ability to work independently in a fast-paced environment. Working hours are Monday to Friday, 9:00 AM–5:00 PM, with occasional overtime.

Qualifications

• High School Diploma or equivalent required.
• Experience in freight forwarding, logistics, customs entry, or import operations.
• Knowledge of air and ocean import operations (FCL/LCL), AMS, ISF, and customs clearance procedures.
• Strong customer service and communication skills.
• Proficient in Outlook, Excel, Word, and other logistics systems (CargoWise).

Responsibilities

• Process import customs entries and coordinate shipments with brokers, carriers, trucking companies, and customers.
• Create shipment files and complete ISF filings and other import documentation.
• Arrange and monitor air and ocean import shipments, including FCL and LCL cargo.
• Prepare customer billing and process vendor invoices within five days of delivery.
• Respond to customer inquiries regarding procedures, regulations, and shipment status.
• Maintain accurate shipment records and organize operational documents.
• Ensure compliance with U.S. Customs regulations and company procedures.
• Collaborate with internal teams to deliver high-quality service.

Skills

Customer service

Communication skills

Freight forwarding

Logistics

Independence

Prioritization

Meeting deadlines

Organizational skills

Teamwork

Detail-oriented

ISF

AMS

Customs clearance procedures

Microsoft Outlook

Excel

Word

CargoWise

Education

High School Diploma

Tools

CargoWise

Job description

$26-30/hr

Position

Customs Entry Writer

Summary

A Japanese logistics company is seeking a full time Customs Entry Writer to support its import operations. This position is responsible for handling customs entry processes, coordinating import shipments, and providing excellent customer service while ensuring timely and accurate documentation, billing, and compliance with U.S. Customs regulations. The ideal candidate has experience in freight forwarding or logistics and is able to work independently in a fast paced environment.

Essential Duties

• Process import customs entries and coordinate shipments with customs brokers, carriers, trucking companies, and customers in a timely and accurate manner.
• Create shipment files and complete ISF filings and other required import documentation.
• Arrange and monitor air and ocean import shipments, including FCL and LCL cargo.
• Prepare customer billing, process vendor invoices, and complete billing within five days of delivery.
• Respond to customer inquiries regarding customs procedures, import regulations, and shipment status.
• Maintain accurate shipment records and organize operational documents.
• Ensure compliance with company procedures and U.S. Customs regulations.
• Collaborate with internal teams to deliver high quality customer service.

Working Hours / Working Style

Full time / Monday through Friday, 9:00 AM to 5:00 PM

7.5 working hours per day with a 30 minute lunch break. Occasional overtime may be required during busy periods or for urgent shipments.

Working Location

Atlanta, Georgia

Salary / Benefit

$26.00 - 30.00/hr

Benefits include:

• Performance bonus beginning from the second year of employment
• Medical, Dental, Vision, and Life Insurance after the 90 day probationary period
• 401(k) Plan eligibility after the 90 day probationary period
• Paid holidays and paid time off in accordance with company policy

Holidays

Weekends and company holidays. Occasional overtime may be required based on business needs.

Qualifications

• High School Diploma or equivalent required.
• Experience in freight forwarding, logistics, customs entry, or import operations required.
• Knowledge of air and ocean import operations, including FCL, LCL, AMS, ISF, and customs clearance procedures.
• Strong customer service and communication skills.
• Proficiency in Microsoft Outlook, Excel, Word, CargoWise, and other logistics related systems.
• Ability to work independently, prioritize multiple tasks, and meet deadlines.
• Strong organizational skills with attention to detail.
• Positive, team oriented attitude and willingness to collaborate with others.