Customs Entry Writer

Freight Appointments; Atlanta (GA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

A global freight forwarding company is seeking an experienced Customs Entry Writer in Atlanta, GA. This hybrid role requires managing customer accounts with a focus on compliance and high-quality service. Ideal candidates have a high school diploma and at least 1 year of customs entry-writing experience, along with skills in Microsoft Office and strong communication. Responsibilities include maintaining SOPs, reviewing documentation, and supporting operational performance. Join a fast-paced environment where attention to detail and problem-solving is key.

Qualifications

• 1+ year of customs entry-writing experience.
• Ability to thrive in a fast-paced, deadline-driven environment.

Responsibilities

• Serve as the primary customs contact for assigned customer accounts.
• Follow customs brokerage SOPs and best practices.
• Own and maintain customer SOPs and HTS databases.
• Review and validate import documentation.
• Support strong operational performance through on-time processing.
• Develop into a trusted customs advisor.

Skills

Customs entry-writing

Proficiency in Microsoft Office

Communication skills

Organization skills

Multitasking

Customer-focused

Problem-solving

Flexibility

Education

High school diploma or GED

Job description

Overview

Customs Entry Writer - Atlanta, GA (Hybrid Schedule). We are seeking an experienced customs entry writer on behalf of a globally established freight forwarder.

Responsibilities

• Serve as the primary customs contact for assigned customer accounts, responding quickly and driving issues through resolution.
• Follow customs brokerage SOPs and best practices with accuracy and consistency.
• Own and maintain customer SOPs and HTS databases to ensure compliance with CBP and customer requirements.
• Review and validate import documentation and data prior to submission to U.S. Customs and Partner Government Agencies (PGA).
• Support strong operational performance through on-time processing, accuracy, and high-quality customer service.
• Develop into a trusted customs advisor by transitioning from entry-writing into broader account management support.

Required Qualifications

• High school diploma or GED
• 1+ year of customs entry-writing experience

Preferred Qualifications

• Proficiency in Microsoft Office
• Strong communication, organization, and multitasking skills
• Customer-focused with excellent follow-through
• Detail-oriented with problem-solving and flexibility
• Ability to thrive in a fast-paced, deadline-driven environment