Customs Entries & Shipping Logistics Specialist

Blue United Sourcing LLC; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with 3% employer match

Paid training

Job summary

Blue United Sourcing LLC is seeking a detail-oriented Customer Service Representative for Customs Entries and Shipping Logistics in the Bensenville, IL area. The role focuses on ensuring shipments clear customs on time, reviewing documents, and maintaining HTS data while supporting clients’ needs.

We offer hands-on training, a clear growth path into account management or sales, and a comprehensive compensation package including salary, health benefits, and a 401(k) with employer match.

Qualifications

• Must have strong English communication and customer-service mindset.
• 3–5+ years in quoting, filing, and auditing customs entries.
• Experience with PGAs in the customs clearance process and logistics support.

Responsibilities

• Prepare and process customs entries and bonds for air, ocean, and cross-border shipments.
• Complete regulatory documentation including transit documents and customs clearances.
• Maintain client-specific HTS databases.
• Distribute and release shipment documentation to carriers, forwarders, customers, and agents.
• Review client billing against pricing and ensure accurate costs and margins.
• Apply Incoterms and commercial invoice requirements correctly.
• Build relationships with airlines, freight forwarders, brokers, trucking companies, and vendors.
• Prepare reports and management information as requested.
• Provide courteous, prompt, professional customer service.

Skills

English proficiency

Customer-service orientation

Team player

Initiative

Microsoft Excel

Microsoft Word

Detail-oriented

Organization

Communication skills

Tools

Descartes Customs Software

Excel

Job description

Blue United Sourcing LLC is seeking a detail-oriented Customer Service Representative for Customs Entries and Shipping Logistics in the Bensenville, IL area. The role focuses on ensuring shipments clear customs on time, reviewing documents, and maintaining HTS data while supporting clients’ needs.

We offer hands-on training, a clear growth path into account management or sales, and a comprehensive compensation package including salary, health benefits, and a 401(k) with employer match.